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JR IT Support Analyst
Resumo da oferta
A leading technology company in Brazil is seeking an IT Support Specialist to perform research on technology solutions, provide technical support, and maintain hardware and software. The ideal candidate should have a bachelor's degree in Information Technology, at least 2 years of experience, and advanced knowledge of Windows 11. Proficiency in MS Office and technical English is required. This full-time position offers opportunities for growth in a collaborative environment.
Qualificações
- Minimum 2 years of prior experience in Information Technology.
- Advanced knowledge of Windows 11 and its tools.
- Ability to monitor and process tickets.
Responsabilidades
- Perform research on technology solutions in the market.
- Provide IT technical support and update documentation.
- Install and maintain hardware and software.
Conhecimentos
Formação académica
Under supervision perform research on technology solutions in the market provide IT technical support related to the creation and / or updating of documentation procedures and processes with a standard company layout monitor / process and direct tickets in the queue install and maintain hardware and software provide guidance on backing up user data and support i nternet telephone and security service teams in information technology initiatives.
- Bachelors degree or technical training in Information Technology or related fields;
- Prior experience in Information Technology (minimum 2 years);
- Knowledge of information technology;
- Experience in hardware assembly and maintenance ;
- Intermediate knowledge of networks access points and their functionalities;
- Knowledge of technical English ;
- Proficiency (minimum intermediate) in the MS Office suite and some web-based software programs (Excel Word and Outlook);
Advanced knowledge of Windows 11 and its tools.
Full-Time
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.