Supply Chain Analyst

MANUAL; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A forward-thinking logistics company is looking for a Supply Chain Analyst to enhance their operations in Brazil. This role involves ensuring efficient logistics performance, managing carrier relationships, and supporting continuous improvements in delivery processes. Candidates should have a degree in a related field and 2+ years of relevant experience, coupled with strong analytical and communication skills. The company offers benefits including stock options, medical insurance, and opportunities for professional growth.

Serviços

Stock option plan

Private medical insurance

Gym & wellness benefit with Wellhub

English classes benefit with Cambly

30 days holidays yearly

International exposure with direct interactions with the UK team

Annual company retreat

A fun and friendly working environment

Qualificações

• 2+ years of experience in Supply Chain, Logistics, or Operations, ideally in fast‑paced or tech‑driven environments.
• Good understanding of logistics operations and partner management.

Responsabilidades

• Monitor daily performance of logistics partners and share KPI updates.
• Support leadership in carrier negotiations with operational data.
• Act as the main contact for carriers to resolve delivery issues.
• Manage critical delivery cases to avoid escalations.
• Decide on reshipments, new delivery attempts, and cancellations.
• Maintain accurate delivery information in internal systems.
• Support logistics improvement initiatives and testing new partners.

Conhecimentos

Intermediate to advanced English

Strong problem-solving skills

Ability to analyze operational data

Strong communication and organization

Proficiency in Excel

Collaborative mindset

Formação académica

Bachelor’s degree in Supply Chain, Business, Engineering, or related fields

Ferramentas

Excel

Logistics systems

ERP

BI tools

Descrição da oferta de emprego

We are seeking a Supply Chain Analyst to join our team in Brazil. This role is focused on ensuring smooth logistics operations, strong partner performance, and a reliable delivery experience. You will work closely with carriers, pharmacies, and internal teams to solve issues, manage daily operations, and support continuous improvements.

Responsibilities

• Monitor daily performance of logistics partners and share KPI updates with internal teams.
• Support leadership in carrier negotiations by providing operational data and performance insights.
• Act as the main contact for carriers and the CX team to resolve delivery issues quickly.
• Manage critical delivery cases by coordinating with internal teams and carriers to avoid escalations.
• Make decisions on reshipments, new delivery attempts, and order cancellations together with pharmacies and partners.
• Maintain accurate delivery information in internal systems (tracking numbers, links, status updates).
• Support logistics improvement initiatives, including testing new partners, adjusting order allocation, and building monitoring processes.

Qualifications

• Intermediate to advanced English.
• Bachelor’s degree in Supply Chain, Business, Engineering, or related fields.
• 2+ years of experience in Supply Chain, Logistics, or Operations, ideally in fast‑paced or tech‑driven environments.
• Good understanding of logistics operations and partner management.
• Strong problem‑solving skills and ability to analyze operational data.
• Proficiency in Excel; experience with ERP, logistics systems, or BI tools is a plus.
• Strong communication, organization, and ability to manage multiple priorities.
• Collaborative mindset and comfort working with teams in different countries.

Salary & Benefits

• Stock option plan
• Private medical insurance
• Gym & wellness benefit with Wellhub
• English classes benefit with Cambly
• 30 days holidays yearly (calendar days)
• International exposure with direct interactions with the UK team
• Annual company retreat
• A fun and friendly working environment with sharp and motivated co‑workers