Vehicle Technician jobs in Canada

We are looking for a talented Service Advisor to join our team at Alba Cars showroom.
This customer-facing role is ideal for someone who is passionate about the automotive industry and has a flair for communication, coordination, and customer service. As the bridge between our clients and the technical team, you will play a vital role in ensuring a smooth premium service experience while also contributing to sales through upselling and cross-selling services.

Key Responsibilities and Duties:

• Greet customers professionally and understand their vehicle service needs.

• Prepare accurate service estimates, explain job details, and manage customer expectations.

• Coordinate with the workshop team to ensure timely service delivery and keep customers informed throughout the process.

• Upsell additional services, maintenance packages, and accessories to maximize revenue.

• Handle customer inquiries, feedback, and complaints in a timely and solution-oriented manner.

• Maintain detailed records of service transactions, warranty issues, and follow-ups.

• Assist in showroom coordination and support the sales team when required.

Salary Range and Benefits:

• Salary Range: 5000 AED - 12000 AED

• We provide medical insurance as per UAE law, visa sponsorship, training support, and performance-based incentives.

Qualifications and Skills:

• Proven experience as a Service Advisor, Sales Coordinator, or in a customer-facing role in the automotive industry.

• Excellent communication and interpersonal skills in both English and Arabic (preferred).

• Strong organizational and multitasking abilities.

• Proficiency with automotive management systems and CRM tools is a plus.

• Knowledge of automotive brands, basic technical terminology, and aftersales processes.

• Customer-centric attitude, sales-oriented mindset, and problem-solving approach.

Work Experience:

• Minimum 2 years of experience in a similar role in an automotive showroom or service center.

Application Procedure:

Please submit your updated CV highlighting relevant experience. If you have a proven track record in customer service and automotive coordination, we'd love to hear from you.

Thank you and good luck!