Restaurant Supervisor jobs in United States

About The Role

We are looking for an experienced and hands-on Senior Operations Executive / Supervisor to oversee the planning, coordination, and execution of complex port calls for our global government clients. This role requires a proactive professional with strong operational knowledge, leadership skills, and the ability to act as a point of escalation and guidance for junior team members.

Key Responsibilities

• Lead and manage the end-to-end operational execution of port calls, ensuring compliance with client SOPs, timelines, and quality standards.
• Supervise and mentor junior analysts and coordinators in the team; provide day-to-day support and guidance.
• Serve as the operational point of contact for critical client accounts and internal regional offices.
• Handle escalations and operational contingencies with a solutions-oriented approach.
• Ensure all documentation, invoicing inputs, and operational logs are accurate and timely.
• Coordinate with global teams, vendors, and service providers to align expectations and resolve issues.
• Analyse operational data to identify trends, risks, and opportunities for efficiency.

Preferred Qualifications & Skills

• 6-10 years of experience in maritime, defence, or logistics operations, preferably with exposure to government or naval contracts.
• Prior experience handling Navy ship port calls or complex vessel movements is highly preferred.
• Strong understanding of port procedures, customs, local regulations, and logistics coordination.
• Proficient in Microsoft Excel and operational reporting.
• Excellent interpersonal and communication skills, both verbal and written, with client-facing experience.
• Ability to take initiative, delegate tasks, and lead by example.
• Comfortable working under pressure and making decisions independently.

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