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Heart of House Specialist (Team Leader) | Aloft Abu Dhabi
Aloft
Heart of House Specialist| Aloft Abu Dhabi
Aloft
Spa Assistant
Job summary
A global hotel chain in Dubai is seeking a Spa Attendant to provide general orientation to guests, ensuring a welcoming environment. The role includes maintaining cleanliness in treatment rooms and answering guest inquiries. Candidates should have a high school diploma and be able to communicate effectively. No prior experience required, making it an excellent opportunity for those new to hospitality. The position promises a supportive workplace culture focused on professional appearance and guest service.
Qualifications
- Ability to maintain cleanliness of workstation and provide excellent customer service.
- Must have strong communication skills.
- Physical ability to stand or walk for extended periods.
Responsibilities
- Provide general spa orientation to guests upon arrival.
- Offer guests amenities and answer questions about the property.
- Maintain cleanliness and secure supplies at the end of shifts.
Education
Provide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water, juice or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation treatment rooms spa/salon locker room and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies and amenities in the locker room, lounge areas and hospitality stations.
Report accidents, injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach bend, twist, pull and stoop; move, lift or carry objects weighing less than or equal to 10 pounds; stand, sit or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people‑first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status or any other basis covered under applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.