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Job summary
A tech solutions firm in Dubai is seeking a qualified System Administrator to join its operations. The ideal candidate will have over 5 years of relevant experience, with responsibilities including troubleshooting email and server issues, managing user permissions, and patch management on both virtual and physical servers. Candidates should hold a degree in Computer Science or a related field, as well as certifications like MCSE or CCNA. This position is available on a full-time basis with no remote work possibility.
Qualifications
- Minimum 5 years of relevant experience as a System Administrator.
- Advanced knowledge of MS Exchange and Active Directory services.
- Familiarity with virtualization platforms and database management.
Responsibilities
- Troubleshoot mail flow and server related issues.
- Monthly Microsoft Windows patching for all servers.
- Manage user permissions and account management tasks.
- Provide second level support to the IT support team.
Skills
Education
VAM Systems is currently looking for System Administrator for our UAE operations with the following skillsets & terms and conditions:
Minimum 5 years of relevant work experience as a System Administrator.
As a minimum Certified degree in Computer related field such as Computer Science or Engineering.
Recognized certifications such as Microsoft Certified Systems Engineer (MCSE) CCNA Commvault certified professional Azure solution architect MCP etc. preferred
- Troubleshooting mail flow issue (Exchange Office365 Forcepoint).
- Troubleshooting Servers related issue - Exchange servers AD Radius servers. EV server F-secure antivirus management Symantec endpoint Manage upgrade or troubleshooting with support. DHCP related issues Exchange reporter application upgrade etc.
- Monthly Microsoft Windows patching on all VMs and Physical servers through WSUS approx. 160 servers. Pushing windows patches to workstations.
- Vulnerability Management as per tickets Emails CR received from IT security team.
- Users permissions account management as per requests received from IT security team.
- Attend calls from support team. Provide second level support to Support team like troubleshooting outlook issues network DHCP IP user account related issues VPN basic checks MFA-MDM troubleshooting and creating ticket with Microsoft Office365 support if required USB allow tasks P drive not accessible etc.
- Attending adhoc requests like going to user desk for troubleshooting on escalation public folder migration during Office365 migration Find if possible to change Calendar working hours window granular analysis of spam delivered to any VIP user AuditPortalBoardPad application upgrade or troubleshooting with support provide user datalist to HR on request SAPSalesforce team conference call if any issues related to system infrastructure etc.
- Creating PDQ GPO package for mass deployment.
- Screensaver Email Signature deployment to all systems- Request is received Marketing Team on intervals.
- Manage Service Desk application functioning troubleshooting upgrade.
- ForcePoint release emails as per requests received from users
- Forcepoint Web policies requests troubleshooting websites not opening etc.
- Upgrade or install Forcepoint email and web appliance hotfixes with help of support.
- Reverse Proxy Fortiweb operations related tasks.
- FolderMailbox permissions Group Membership requests received from users.
- Exchange Hybrid permission management.
- Create FolderMailboxGroups account creation account disable account management etc.
- Microsoft Office365 tenant portal operations like create on-cloud mailboxes giving permissions troubleshooting.
- Printers Asset list management. SafeQ and XDA application management and troubleshooting. Monthly Service Desk and Print report Quarterly Print count verification during billing.
- Backup operations tasks changing tapes in ER1 Cage on regular basis
Advanced working knowledge of MS Exchange email services MS Active Directory services Windows based (DNS DHCP etc) services Anti-virus and Anti-spam systems Database Management Virtualization platform Management required.
Joining time frame: maximum 4 weeks
No
Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.