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Jobs at Marriott in United Arab Emirates

Social Media Executive

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
5 days ago
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Cook I - Commis I

Marriott Hotels Resorts

Sharjah
On-site
AED 50,000 - 70,000
5 days ago
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Hotel Management Internship: Launch Your Travel Career

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
5 days ago
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Intern - The Ritz-Carlton Club

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
5 days ago
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Executive Assistant to Global Exec: Calendar & Travel

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
5 days ago
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Executive Assistant (London or Dubai)

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
5 days ago
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Guest Experience & F&B Support Specialist

Marriott Hotels Resorts

Sharjah
On-site
AED 120,000 - 200,000
5 days ago
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F&B Support Expert - Waiter

Marriott Hotels Resorts

Sharjah
On-site
AED 120,000 - 200,000
5 days ago
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Lead Spanish Tapas Restaurant Manager

Marriott Hotels Resorts

Dubai
On-site
AED 90,000 - 120,000
5 days ago
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Guest Experience Specialist: F&B Service

Marriott Hotels Resorts

Dubai
On-site
AED 5,000 - 8,000
5 days ago
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Guest Experience Specialist — Create Memorable Stays

Marriott Hotels Resorts

Dubai
On-site
AED 30,000 - 45,000
5 days ago
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Restaurant Manager - El Sur (Spanish Speaker)

Marriott Hotels Resorts

Dubai
On-site
AED 90,000 - 120,000
5 days ago
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Lifeguard – Safety, Rescue & Guest Care

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
5 days ago
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F&B Service Expert (Waiter/Waitress) - Pool Bar

Marriott Hotels Resorts

Dubai
On-site
AED 5,000 - 8,000
5 days ago
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Guest Relations Agent Female

Marriott Hotels Resorts

Dubai
On-site
AED 30,000 - 45,000
5 days ago
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Lifeguard - Health Club

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
5 days ago
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Front Desk & Guest Services Supervisor

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
5 days ago
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Barista & Guest Experience Specialist

Marriott Hotels Resorts

Dubai
On-site
AED 40,000 - 60,000
5 days ago
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F&B Service Team Leader- Barista

Marriott Hotels Resorts

Dubai
On-site
AED 40,000 - 60,000
5 days ago
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Welcome Desk Talent Coach (Front Office Supervisor)

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
5 days ago
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Guest Experience Bartender & Service Pro

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
5 days ago
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Demi Chef de Partie: Precision Prep & Kitchen Excellence

Marriott Hotels Resorts

Ras Al Khaimah
On-site
AED 60,000 - 120,000
5 days ago
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Hospitality Front Desk Intern — Immersive Hotel Ops

Marriott Hotels Resorts

Sharjah
On-site
AED 25,000 - 60,000
5 days ago
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Commis I — Refuel Kitchen: Prep, Cook & Quality

Marriott Hotels Resorts

Dubai
On-site
AED 30,000 - 40,000
5 days ago
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Demi Chef de Partie - Precision Prep & Kitchen Support

Marriott Hotels Resorts

Dubai
On-site
AED 35,000 - 45,000
5 days ago
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Social Media Executive
Marriott Hotels Resorts
Dubai
On-site
AED 120,000 - 200,000
Full time
5 days ago
Be an early applicant

Job summary

A leading global hospitality company in Dubai seeks a candidate for a guest service role. This position focuses on promoting the brand image while maximizing guest loyalty and revenue through upselling services and responding to inquiries. Ideal candidates will have a high school diploma, strong service skills, and a commitment to maintaining professional standards. The role requires compliance with company policies and a dedication to customer service, ensuring every guest has a positive experience.

Qualifications

  • Promote brand awareness and maximize revenue while ensuring guest loyalty.
  • Handle inquiries from guests regarding property services and offerings.
  • Maintain a clean and professional appearance in accordance with company standards.

Responsibilities

  • Upsell products and enhance the guest experience by providing information about services.
  • Respond to guest inquiries and relay messages accurately.
  • Comply with company policies and maintain confidentiality.

Education

High school diploma or GED equivalent
Job description
Description
POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g. rewards points show tickets). Answer guest questions about property facilities/services. Receive record and relay messages accurately completely and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance; stand sit or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or GED equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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