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A global logistics leader in Dubai is seeking a proactive CX Consultant to ensure customer satisfaction across services. Ideal candidates should have over 12 years of experience in the shipping and logistics industry. Responsibilities include managing the shipment lifecycle and proactively addressing customer needs. Candidates must possess strong problem-solving skills, a customer-first mindset, and be adept with MS tools like Excel and Outlook. Join us in shaping the future of logistics at our dynamic workplace.