Customs Operations Associate

Maersk; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A logistics company in Dubai is seeking a Customs Operations professional with a minimum of 13 years of experience in the freight forwarding industry. The ideal candidate should possess strong customer service skills, good knowledge of Customs procedures, and have established relationships with Dubai Customs and Government Authorities. This role involves processing Customs declarations, communicating with authorities, and ensuring compliance with local regulations. A Bachelor’s degree is preferred, and possessing a family book is mandatory.

Qualifications

• Minimum 13 years of experience in the freight forwarding industry specifically in Customs operations.
• Must be customer service oriented and result driven.
• Family book is mandatory to apply.

Responsibilities

• Comply with export and import administration regulations.
• Process Customs declarations via Dubai Trade portal.
• Communicate with Dubai Customs for follow up and queries.
• Review commercial invoices and packing lists for accuracy.
• Process Gate passes (In/Out).
• Apply Duty Exemptions for required industrial consignees.

Skills

Customer service orientation

Good English communication skills

Knowledge of Customs Procedures

Good relations with Dubai Customs

Education

Bachelor's degree

Job description

• Comply and adhere to export and import administration regulations
• Processing the Customs declarations via Dubai Trade portal.
• Communicating with Dubai Customs for follow up and queries.
• Reviewing commercial invoices packing lists BLs/AWBs for any inaccuracy.
• Processing Gate passes (In/Out);
• Processing the FIRS Health Certificate & CPIP on Dubai Municipality Portals.
• Applying Certificate of Origin & Arab league COOs via Dubai Chamber & Ministry of Economy Portals.
• Apply Duty Exemptions for the required industrial consignees.
• Apply SIRA MOFA and other regulatory requirements based on the products.
• Monitor Exit Entry Certificates to ensure submission on time before expiry.
• Deposits are submitted and followed up for refund through Dubai Trade Portal.
• Ensure you have a have good filing and safe keeping process of Customs Documents in line with local regulations.
• Update tariff according to Customs rate and fee changes if any

Requirements

• Experience of minimum 13 years working in freight forwarding industry specifically Customs operations;
• A Bachelor degree is desirable;
• Must be customer service oriented and result driven;
• Good English communication skills;
• Good knowledge of Customs Procedures;
• Have good relations with Dubai Customs and Government Authorities;
• Family book is mandatory

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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