Housekeeping Attendant

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Dubai is seeking a dedicated Room Attendant to maintain high standards of cleanliness and hygiene in guest rooms. The role involves timely room servicing, proper use of cleaning products, and positive interactions with guests. Ideal candidates will have a high school certificate and preferably some experience in housekeeping. The company offers a dynamic environment focused on amazing guest experiences and creating lasting memories.

Qualifications

• High School Certificate or equivalent qualification.
• Vocational training in housekeeping is preferred.
• Attention to cleanliness and detail is essential.

Responsibilities

• Maintain cleanliness and hygiene in guest rooms.
• Respond to guest requests courteously and promptly.
• Inspect room facilities and report malfunctions.

Skills

Attention to detail

Customer service

Housekeeping knowledge

Education

High School Certificate or equivalent

Vocational training in housekeeping (preferred)

Job description

Overview

The Meydan Hotel, located at Meydan Racecourse in Dubai, offers an elevated hospitality experience with contemporary luxury and dynamic energy. We welcome leisure travellers, business delegates, and racing enthusiasts, delivering personalised, heartfelt hospitality to exceed expectations at every turn.

(19050)

Job Summary

The Room Attendant is responsible for maintaining high standards of cleanliness, hygiene, and presentation across guest rooms as per hotel brand requirements. The role ensures timely room servicing, proper use of cleaning products and equipment, and positive guest interaction at all times. By following operational procedures and delivering quality service, the Room Attendant supports guest satisfaction and contributes to the overall efficiency and reputation of the Housekeeping Department.

Key Duties and Responsibilities

• Clean and service guest rooms according to hotel SOPs and quality standards.
• Ensure correct bed making, bathroom sanitation, and cleaning of furniture, carpets, and surfaces.
• Replenish amenities, towels, and guest supplies in accordance with par stock levels.
• Inspect room facilities (lighting, AC, television, minibar, etc.) and report any malfunction.
• Report damaged or missing items to the Team Leader immediately.
• Maintain a clean, organized, and fully stocked trolley at all times.
• Follow efficient workflow to support timely room readiness for arrivals and departures.
• Respond to guest requests promptly, courteously, and professionally.
• Deliver room service assistance or additional linen/supplies as needed.
• Ensure respect and safety of all guest belongings and personal privacy.
• Assist in service recovery actions when service deviations occur.
• Maintain a calm and positive attitude in all guest interactions.
• Follow chemical safety, correct PPE usage, and safe handling of housekeeping tools.
• Adhere to Lost & Found procedures including handover and documentation.
• Maintain personal grooming, hygiene, and uniform standards consistently.
• Ensure waste segregation and follow sustainability/environmental guidelines.
• Uphold hotel health & safety standards to reduce risk and accidents.
• Report room status updates (clean, inspected, out-of-order) accurately and timely.
• Attend daily briefings to understand priorities, VIP arrivals, and special requests.
• Support other attendants and contribute to a positive working environment.
• Participate in ongoing training, including new cleaning techniques and products.
• Coordinate with supervisors and other departments to ensure efficient operations.
• Performs additional tasks required by the Department.

Skills and Experience Required

• High School Certificate or equivalent qualification.
• Housekeeping or cleaning-related vocational training (preferred).
• Previous housekeeping experience in a hotel environment preferred but not essential.
• Knowledge of hotel cleanliness standards, guestroom setup, and amenity usage is an advantage.
• Strong attention to detail and commitment to hygiene standards.
• Positive attitude and customer-focused approach in all interactions.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.