Hospitality Supervisor ofertas em United States

• Responsible to develop and execute our GTM strategy in line with the Zones, Monitoring & SRC. The strategy is aligned with IM and Business overall Marketing strategy
• Lead Region P&L incl. revenue and margin management; develop and deliver on AM&D AOP in Growth Works with the Business to facilitate execution of New Product Introductions and launch readiness for product, solutions and services
• Lead team of direct report of Modality Sales Specialist and Business Development experts located in the Zones Responsible for managing interactions with the Business in the AOP/BMC process
• Collaborate with Sales, Marketing and Service Delivery teams in the Region and in the Markets Act as single point of contact to the Business for Growth region
• Drives customer satisfaction by proper understanding and continuous feedback of customer needs and providing winning sales propositions
• Create Co Selling strategy with other business, in particular with Monitoring and EI
• Lead or support directly the business relationship with Customers, Partners

Qualifications:

• University degree (MBA preferred) and 15+ years of industry experience
• Experience in marketing technology, healthcare or medtech products and solutions.
• Proven experience in a (commercial) leadership role, preferably in medical devices sector.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and regions.
• Entrepreneur with an Agile and Lean mindset incl. strong problem-solving skills.

• Strategic Planning and Execution:

  • Develop and implement the strategic plan for the business unit to ensure it aligns with the broader organizational goals.
  • Analyze market trends, competitive landscapes, and customer needs to shape the unit’s strategy.
  • Ensure that business unit strategies are adaptable to changing market conditions and evolving company priorities.

• Financial Management:

  • Manage the business unit's budget, including forecasting, expense control, and financial reporting.
  • Oversee financial performance, ensuring that the unit meets or exceeds revenue and profitability targets.
  • Work with finance teams to track and analyze key performance indicators (KPIs) such as profit margins, return on investment (ROI), and cost management.

• Leadership and Team Management:

  • Lead and motivate a team of managers and employees within the business unit.
  • Foster a positive and productive work culture that supports collaboration and innovation.
  • Provide mentorship and development opportunities to team members, including coaching on leadership skills and business acumen.

• Operational Oversight:

  • Ensure efficient day-to-day operations within the business unit.
  • Streamline processes, optimize resource utilization, and improve operational efficiency.
  • Address and resolve operational challenges, ensuring smooth execution of business activities.

• Customer Relationship Management:

  • Build and maintain strong relationships with key customers, partners, and stakeholders.
  • Oversee the delivery of customer service and ensure that customer needs are met effectively and efficiently.
  • Address customer complaints or concerns and identify opportunities to enhance the customer experience.

• Sales and Marketing Oversight:

  • Work closely with the sales and marketing teams to develop strategies to increase market share and drive revenue growth.
  • Ensure that marketing campaigns and sales initiatives align with the goals of the business unit.
  • Analyze customer feedback and market trends to guide product or service positioning.