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A leading luxury hotel chain in Abu Dhabi is seeking an experienced Guest Relations Manager to oversee daily operations within the Guest Relations Department. The role requires 5 to 7 years of experience in a 5-star setting, excellent communication skills, and the ability to resolve guest complaints efficiently. The ideal candidate will foster a positive environment and ensure that service standards are consistently met. You will be part of a team dedicated to heartfelt hospitality.
Under the general direction of the Director of Guest Services and within the limits of established Rixos Hotel Policies and Procedures oversees and directs the day to day Operation of the Guest Relations Department and maintains the overall efficiency of standards set. Promotes positive work environment.
Diploma or degree in vocational hospitality and/or business management 5 7 years experience in 5 star luxury hotel.
Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Rixos Premium Saadiyat Island every day we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding
No
Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.