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Trading Knowledge & Documentation Lead (Technical Writer)
Job summary
A Dubai-based fintech company is seeking a content creator to develop clear documentation and learning paths for users of their AI trading platform. You will become an expert in the product, utilize analytics to improve content, and help users with their trading strategies. Ideal candidates will have a background in finance or content creation and a strong interest in crypto and FX trading. This role offers a vibrant work culture and opportunities for professional growth.
Benefits
Qualifications
- Experience in content creation for fintech or trading.
- Ability to explain complex financial concepts.
- Eager to learn about trading and related strategies.
Responsibilities
- Create structured learning paths for users.
- Document features clearly and concisely.
- Utilize analytics to inform content strategies.
Skills
Tools
Dubai • AI Fintech • Full-Time
Join a Dubai-based AI-driven fintech shaping the next generation of crypto and FX trading. Our platform empowers traders to automate strategies, leverage proven systems, and manage risk with clarity and confidence. Everything we build is tested in live markets, not just theory — and we’re just getting started.
- Become a power user of the platform and understand how real traders use it
- Own the knowledge base: concepts, feature explainers, “how it works,” and “read-before-you-use” guides
- Build simple, structured learning paths that take users from beginner to confident strategy builder
- Write clear release notes and in-app help that explain why a feature matters
- Turn insights from product, engineering, and trading educators into sharp documentation
- Use analytics to decide what to create, refine, or retire
- Continuously improve content based on community questions and product updates
In your first 90 days, you might interview trading educators, rebuild the “Getting Started” journey for strategy setup, and ship guides that reduce common support questions.
- You trade personally (even small scale) or are eager to learn crypto/FX trading properly.
- You enjoy explaining margin, leverage, position sizing, and strategy logic.
- You write clean, precise English and value accuracy.
- You ask smart questions until everything is crystal clear.
- You’re data-driven and use analytics to guide content decisions.
- You like owning a domain and becoming the source of truth for how a product works.
- Experience with fintech, trading, or data-heavy products.
- Familiarity with analytics tools.
- Basic SQL or similar querying skills.
🌴 30 Days Paid Leave — Take time to recharge and explore
🏥 Comprehensive Health Insurance — Your well-being matters
💼 Career Growth — Work at the intersection of trading and AI
🤝 Collaborative Culture — Join a team shaping the future of fintech
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.