A leading real estate firm in Dubai is looking for a customer-focused individual to assist the Business Center Manager. This role involves serving as the primary backup, handling customer concerns, organizing meeting spaces, and maintaining a welcoming environment. You will need proficiency in English and Microsoft Office, along with an ability to work under pressure. Opportunities for upselling exist, contributing to the overall revenue of the business center. This is a full-time, permanent position.
Qualifications
Proficiency in spoken and written English required.
Familiarity with Microsoft Office tools needed.
Must demonstrate customer-oriented attitude and work demeanor.
Responsabilités
Serve as primary backup for the Business Center Manager.
Act as a key point of contact for customers and visitors.
Identify upselling and cross-selling opportunities.
Connaissances
Proficiency in English
Knowledge of Microsoft Office
Customer orientation
Attention to detail
Ability to work under pressure
Description du poste
Responsibilities
Serves as the primary backup for the Business Center Manager including (as needed) conducting customer meetings, touring customers, handling customer concerns, coordinating questions through to resolutions on behalf of the customers, etc.
Act as a key point of contact for customers and visitors providing a professional and friendly service as well as delivering an exceptional first impression.
Contribute to the overall revenue of the Business center by identifying opportunities and actively upselling/cross selling company products and services.
Interaction with tenants:
Registration and booking of conference rooms, and control of their functions.
Serve as a primary resource in assisting customers within the center; whether showing a customer to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, assisting with copies/administrative tasks.
Receiving and processing incoming calls and correspondence.
Provides a great environment for our customers by taking pride in continually keeping the center “show ready” by ensuring the business lounge, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
Payment collection as assigned.
Qualifications
Proficiency in English.
Knowledge of Microsoft Office.
Customer orientation, attention, positive attitude and ability to work under pressure.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.