931

Enterprise Architect jobs in United Arab Emirates

AI-Driven CX Architect - Multichannel Support Lead (Remote)

Leading Edge

Dubai
Hybrid
AED 60,000 - 120,000
30+ days ago
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Senior Technology Architect & Client Leader

Whiteshield

Dubai
On-site
AED 120,000 - 180,000
30+ days ago

VP of Sales — Real Estate Growth Architect

AHS

Dubai
On-site
AED 350,000 - 500,000
30+ days ago

Senior Tech Architect: Scalable Banking APIs & Microservices

Cognizant

Abu Dhabi
On-site
AED 200,000 - 300,000
30+ days ago

Senior Pre-Sales Architect — AI Data & Cloud Innovator

MongoDB

Dubai
Hybrid
AED 120,000 - 200,000
30+ days ago
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Strategic Partner Solutions Architect - Emerging Markets

Elastic

Dubai
Hybrid
AED 200,000 - 300,000
30+ days ago

Senior D365 F&O Architect — Hybrid (Malta)

Black Pen Recruitment

Dubai
Hybrid
AED 120,000 - 200,000
30+ days ago

Oracle Integration Architect – OIC/ODI for MEA Growth

Cigna Services Middle East FZE

Dubai
On-site
AED 293,000 - 368,000
30+ days ago
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Bilingual SEO Growth Architect - Global Rankings & Traffic

Abroad Work

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Interior Design Architect — Sketch Plans, Budget & Sourcing

Bronte Construction Company Ontario Canada

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

IT Integration Leader Solution Architect

Talan

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

IT Architect

SecurityTech

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Conceptual Design Architects

Archibat

Dubai
On-site
Confidential
30+ days ago

Senior PHP Tech Lead - Symfony/eCommerce Architect

BimmerTech

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Senior Architect (DMT Licensed)

ArchiBat RH

Abu Dhabi
On-site
AED 383,000 - 511,000
30+ days ago

Mobile Architect

Luxoft

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Senior Mobile Architect - Scalable iOS/Android Apps

Luxoft

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Fusion Data Intelligence Architect — Oracle Analytics Expert

Tipstat

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

IAM Architect

Management Solutions International MSI

Abu Dhabi
On-site
AED 120,000 - 200,000
30+ days ago

Project Architect/Design Manager - Theme Parks

Stryker Corporation

United Arab Emirates
On-site
Confidential
30+ days ago

Senior Architect

Black & Grey HR

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Aviation Architect

Connect Energy

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Technology Architect

Cognizant

Abu Dhabi
On-site
AED 200,000 - 300,000
30+ days ago

Architect (supervision) & ELV Engineer

BD&S Middle East Engineering Consultants

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Interior Design Architect

Al Lulu Al Lamiee Alum. & Glass Cont. LLC

Sharjah
On-site
AED 120,000 - 200,000
30+ days ago

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AI-Driven CX Architect - Multichannel Support Lead (Remote)
Leading Edge
Dubai
Hybrid
AED 60,000 - 120,000
Full time
30+ days ago

Job summary

A technology solutions provider is seeking a Customer Support & Experience Architect in Dubai. This role involves designing AI-driven customer experience solutions and developing multichannel support systems. Candidates should have over 4 years of experience in customer experience design, a strong grasp of CRM integration, and familiarity with the UAE market. The position is fully remote but prefers candidates near the UAE time zone.

Qualifications

  • 4+ years of experience in Customer Experience, Support Operations, or Solution Design.
  • Proven experience in building or leading AI-assisted support systems.
  • Familiarity with UAE market and Arabic-English support design.

Responsibilities

  • Design and deploy AI workflows using GPT-4o and LangChain.
  • Develop multichannel support stack including web, in-app chat, IVR.
  • Lead CRM and automation tools integration for unified customer view.

Skills

Customer Experience Management
AI-driven Solution Design
CRM Integration
Multichannel Support
KPI Setup

Tools

Freshdesk
HubSpot
Twilio
Zapier
Job description
A technology solutions provider is seeking a Customer Support & Experience Architect in Dubai. This role involves designing AI-driven customer experience solutions and developing multichannel support systems. Candidates should have over 4 years of experience in customer experience design, a strong grasp of CRM integration, and familiarity with the UAE market. The position is fully remote but prefers candidates near the UAE time zone.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.