Desktop Support Technician-Jobs in Vereinigte Arabische Emirate

Location: Abu Dhabi United Arab Emirates

In fast changing markets customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each aerospace transportation defence security and space our architects design innovative solutions that make our tomorrows possible. Thales has built a presence in the United Arab Emirates for over 35 years and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1800 people across Egypt Iraq Kuwait KSA Lebanon Oman Pakistan Qatar and UAE. Together we delivered technology for the Dubai metro the longest driverless metro network in the world and a fare collection system that processes up to 250000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.

System Deployment Technician Communication System (Military Project)

Middle East Engineering

TET Abu Dhabi office (TIP) / On-Site

The Deployment Technician will work on a project in the defense sector aiming at renovating the existing radio communication system as part of the Deployment Team.

• Install and configure the system (composed of hardware and software components)
• Provide technical support to customer
• Monitor the health of the system in operations and troubleshoot issues with the support of Thales back office
• Perform routine and corrective system maintenance tasks.

The role involves working hands-on with electronic equipment networked systems and application software.

The role is field-based and requires extensive travel (20 sites deployed across the country). The candidate will have to obtain security clearance to work in military bases.

• System installation and configuration
  • Install and configure hardware components including servers workstations and networking equipment
  • Deploy operating systems drivers and application software as required
  • Conduct verification tasks on the deployed system
  • Troubleshoot deployment issues
• Technical support and documentation
  • Monitor the health of the system in operations and troubleshoot software faults
  • Perform routine and preventive maintenance tasks
  • Apply patches and upgrades
  • Update installation and maintenance manuals as needed
  • Maintain clear and accurate records of system configurations changes and maintenance activities
  • Provide technical support to the customer.

• 2 years of hands-on experience in deploying radio communication systems composed of hardware and software components

• Experience in Defense projects or critical infrastructure is preferred
• Entry level experience in operation of any distribution of Linux system
• Entry level experience with Docker
• Experience in integrating and testing complex systems is a plus

• Diploma/degree or equivalent experience in Electronics Software Integration or related field
• Valid drivers license

• Basic understanding of radio technologies and the development of products within a project environment
• Ability to read and interpret technical drawings and installation guides
• Excellent communication and documentation abilities
• Excellent troubleshooting skills and ability to synthesize an issue
• Strong ability to work both independently and as a team to solve problems
• Maintain good customer communication
• Be very reactive to solicitations
• Be fluent in English language
• French and Arabic language are a plus

• Take care of your own safety and the safety of others as far as is practicable
• Understand your personal responsibilities and contribute to achieving compliance with the HSE Management System requirements
• Comply with local laws and legislation regarding HSE
• Use safety equipment (including PPE) as required

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At Thales we provide CAREERS and not only jobs. With Thales employing 80000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here apply now!

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