Corporate Treasurer jobs in United Arab Emirates
Remote Teller.RBG - DBC Interactive Remote Tellers.41.Retail Banking Group
Mashreq Bank
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Discover more opportunities than anywhere else. Find more jobs nowTeller ( Emiratised Role )
First Abu Dhabi Bank
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Job summary
A leading banking institution in the United Arab Emirates is seeking a Remote Teller responsible for managing financial transactions over video calls. The ideal candidate should have 1-3 years of experience as a teller and possess strong customer service skills. Responsibilities include ensuring zero risk in transactions, enhancing customer satisfaction, and adhering to operational policies. This full-time role demands attention to detail and the ability to thrive under pressure while interacting with customers.
Qualifications
- 1-3 years of experience as a teller within the banking industry.
- Ability to handle routine work with enthusiasm and vigor.
- Detail oriented and quick with numbers.
Responsibilities
- Process financial transactions accurately over video calls.
- Manage customer expectations and assist with service needs.
- Comply with policies to ensure zero risk in all transactions.
Skills
United Arab Emirates (Fulltime office (FTO))
The Remote Teller (RT) shall perform financial & service transactions in risk free & efficient manner over video calls while maintaining the set service & control standards at all times.
- Process financial & service transactions accurately and swiftly in accordance with the laid down procedures over a video call on the Interactive Teller Machine.
- Strive towards reducing wait time and serve time by efficient processing of all transactions.
- Strive towards managing customer expectation for each interaction.
- Ensure zero risk of cash transactions in accordance with SOP with zero operational losses.
- Ensure accurate delivery / receipt of cash to / from customers at all times.
- Be aware of fraud trends & be vigilant and alert on any possible fraud risks.
- Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.
- Adhere to transactions limit, override approval and call back processes.
- Error free transactional report checking.
- Investigate in detail any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation.
- Comply with all policies and procedures to ensure an acceptable risk rating of the remote Teller unit.
- Assist Team Leader / Remote Teller Manager in handling day to day transactional and service / maintenance activities.
- Ensure 100% score at remote teller area with mystery shoppers.
- Be vigilant to identify customer needs & cross sell / refer Mashreq products.
- Remain updated on all process / control amendments
- Complete knowledge of Interactive teller machine functionalities & minor trouble shooting
- Ability to handle pressure
- Detail oriented, quick with numbers, very vigilant
- Ability to handle routine work with enthusiasm and vigor
- Process related to financial / service transactions
- 1-3 years of experience as a teller within banking industry.
- Attention to Detail & Quality (Level 2)
- Customer Focus (Level 3)
- Communication & Interpersonal skills (Level 2)
- Commitment to Results (Level 2) li>
- Job Identification 4101
- Job Category MashreqBank
- Posting Date 12/11/2025, 06:21 AM
- Job Schedule Full time
- Locations United Arab Emirates (Fulltime office (FTO))
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.