Bank Teller

July19; Al Ghail; On-site; AED 60,000 - 120,000; Full time

Job summary

A banking institution in Ras al-Khaimah is seeking a Bank Teller to manage daily transactions and enhance customer relationships. The role requires effective communication, sales skills, and adherence to banking regulations. Candidates should have a BS in Finance or a related field and experience in banking. The ideal applicant is detail-oriented and focused on customer satisfaction.

Qualifications

• Proven working experience in banking or financial services.
• Basic PC knowledge and familiarity with electronic equipment.
• Skillset Required: personal banking, retail banking, financial services.

Responsibilities

• Conduct dozens of bank’s routine transactions within time limits.
• Assess customer needs and introduce new products.
• Build trust relationships to enhance customer loyalty.

Skills

Customer satisfaction-oriented

Strong communication skills

Attention to detail

Excellent sales skills

Time management skills

Education

BS in Finance, Banking or relevant field

Tools

Microsoft Office

Cash drawers

Receipt validators

Money counters

Job description

Job brief

We are looking for a liable Bank Teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients, and sell bank’s products / services.

Responsibilities

• Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc)
• Assess customer needs and introduce new products and services (credit cards, saving bonds, etc)
• Make sales referrals, suggest alternate channels and cross-sell products and services
• Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve customers’ issues and provide relevant information

Requirements

• Proven working experience in banking,personal banking,retail bankingor financial services
• Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills
• Excellent sales skills
• BS in Finance, Banking or relevant field
• . Skillset Required : personal banking, retail banking, financial services, business management skill, records management, documentation and specification skill, ms office