Teller Operations Lead – Service Excellence & Compliance

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading bank in the UAE is seeking a Teller Supervisor to enhance operations in Abu Dhabi. The role requires overseeing cash transactions, managing teller staff, and ensuring compliance with bank policies. Ideal candidates should possess a Bachelor's degree and have at least 5 years of banking experience, with 3 years in a supervisory role. Strong leadership, customer service, and analytical skills are essential for excelling in this fast-paced environment.

Qualifications

• 5 years in banking operations, with 3 years in teller operations and supervisory responsibilities.
• Strong knowledge of branch operations and cash management.
• Proficiency in banking software and systems.

Responsibilities

• Oversee teller operations, ensuring efficiency and accuracy.
• Supervise and train teller staff to maintain service standards.
• Manage cash limits and conduct regular audits.

Skills

Leadership

Customer service

Cash management

Problem-solving

Communication

Attention to detail

Education

Bachelor's degree in banking, business, finance, or related field

Tools

Banking software

Job description

A leading bank in the UAE is seeking a Teller Supervisor to enhance operations in Abu Dhabi. The role requires overseeing cash transactions, managing teller staff, and ensuring compliance with bank policies. Ideal candidates should possess a Bachelor's degree and have at least 5 years of banking experience, with 3 years in a supervisory role. Strong leadership, customer service, and analytical skills are essential for excelling in this fast-paced environment.