Technical writer

Caliberly; Remote; AED 257,000 - 331,000; Full time

Job summary

A financial services firm is seeking a Technical Writer to create structured documentation for their finance platform. The ideal candidate has 4–7 years of technical writing experience, especially with APIs and complex products. You will collaborate with internal teams to ensure clarity and accuracy in documentation. This remote role prefers candidates with good availability for EMEA/Middle East time zones. Strong English skills are essential. Join us to help make complex systems easy to understand.

Qualifications

• 4–7 years of experience as a technical writer or similar documentation-focused role.
• Strong experience writing documentation for software platforms, APIs, and complex technical products.
• Fluent English is a must, both written and spoken.

Responsibilities

• Create clear, structured documentation for internal teams and external clients.
• Collaborate with engineers, product managers, and support teams to gather information.
• Maintain product documentation, how-to guides, and FAQs.

Skills

Technical writing

Documentation for software platforms

Information architecture skills

REST APIs documentation

Tools

Markdown

Confluence

Notion

Job description

Job Title – Technical Writer

Our client is building a modern cross-border payments and financial infrastructure platform (exchange, clearing, messaging, digital currency) for banks and financial institutions. We are looking for a Technical Writer to create clear, structured documentation for both internal teams and external clients.

Profile Summary

• 4–7 years of experience as a technical writer or similar documentation-focused role
• Strong experience writing documentation for software platforms, APIs, and complex technical products
• Able to translate technical concepts (back‑end services, APIs, messaging, integration flows) into clear, concise content
• Comfortable documenting REST APIs, data models, and integration guides for developers and technical stakeholders
• Experience creating and maintaining product documentation, how‑to guides, release notes, and FAQs
• Strong information architecture skills: structuring docs, navigation, versioning, and re‑use
• Hands‑on with common documentation tools (Markdown, static site generators, Confluence, Notion, or similar)
• Ability to collaborate closely with engineers, product managers, and support teams to gather information and validate accuracy
• Bonus: experience in fintech/payments, cross‑border transfers, ISO 20022/SWIFT, or B2B SaaS products

Languages and Location

• Fluent English is a must (written and spoken)
• Location: remote (with good overlap to EMEA/Middle East time zones preferred)

This role is ideal for someone who enjoys bringing structure and clarity to complex systems and wants to help make a next‑generation financial platform understandable and easy to adopt.