Solutions Architect, META

GitLab; United Arab Emirates; Remote; AED 367,000 - 515,000; Full time

Job summary

A leading software company seeks a Solutions Architect to act as a trusted advisor for prospects and clients. This role involves providing technical guidance during the sales cycle, collaborating with sales teams, and educating customers about the GitLab platform. The ideal candidate has experience with technical pre-sales and strong capabilities in software development and cloud computing. This is a remote position based in the United Arab Emirates.

Qualifications

• Experience with technical pre-sales or in information technology.
• Modern software development or operations experience.
• Understanding of continuous integration and continuous deployment.

Responsibilities

• Provide technical expertise during the pre-sales process.
• Collaborate with the sales team to exceed revenue targets.
• Educate customers on the GitLab platform.

Skills

Technical pre-sales

Software development

Cloud computing

Technical presentation

GitLab usage

Job description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. They drive and manage the technology evaluation and validation stages of the sales process and serve as product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while understanding the business outcomes the customer is trying to achieve.

The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Architect supports and enables successful adoption of the GitLab platform. They work collaboratively with GitLab’s customers across Sales, Engineering, Product Management, and Marketing teams.

This role provides technical guidance and support throughout the sales cycle. Solutions Architects help shape and execute a strategy to build mindshare and broad use of the GitLab platform by becoming trusted advisors. The ideal candidate is self-motivated with a proven track record in software/technology sales or consulting and can connect technology solutions to measurable business value. Candidates should think strategically about business, products, and technical problems.

• Technical expertise: Engage with customers, onsite or remotely, by providing technical expertise during the pre-sales process and adopt a mature consultancy and advisor role while offering technical assistance and solution guidance.
• Sales strategy: Collaborate with the sales team to formulate and execute a sales strategy to exceed revenue targets through GitLab adoption.
• Technical guidance: Serve as the Directly Responsible Individual (DRI) on Customer Success Plans and technical evaluations via POC/POV ownership, tender/audit support, and workshop design.
• Customer relationships: Build deep relationships within customer environments to enable them to become GitLab advocates.
• Customer feedback: Represent the customer to other GitLab teams, including Product Development, Sales, and Marketing.
• Market knowledge: Maintain specialty competency in one or more technologies related to GitLab’s market focus through training, certification, and creation of reusable examples for internal use and for customers/partners.
• GitLab knowledge: With comprehensive knowledge of the GitLab platform, educate customers of all sizes on its value proposition and participate in discussions to ensure successful deployment.
• Growth & Development: Continuously improve professional skills through training, mentorship, reading, and team learning.
• Strategic Client Engagement: Run Value Stream Assessments in your account with support from a Senior SA.

What You’ll Bring

• Experience with technical pre-sales or as a professional in information technology
• Experience with modern software development or operations and related technologies
• Experience with cloud computing and related technologies and practices
• Technical presentation and communication skills
• Understanding of the end-to-end software development lifecycle
• Understanding of continuous integration and continuous deployment
• Ability to use GitLab
• Ability to travel if needed and comply with the company’s travel policy

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote; however, some roles may carry location-based eligibility requirements. Our Talent Acquisition team can help answer questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and an affirmative action employer. Our policies and practices relating to recruitment, employment, career development, promotion, and retirement are based on merit, regardless of protected characteristics. We do not tolerate discrimination or harassment based on any protected characteristic. See also GitLab’s EEO Policy.

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