Shop Manager (Bilingual â Arabic & English)

AccorHotel; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hospitality company in Abu Dhabi is seeking an experienced Shop Manager to lead operations at their retail store. The successful candidate will have at least 5 years of experience in retail management and be fluent in Arabic and English. Responsibilities include managing staff, overseeing inventory, and ensuring excellent customer service. This full-time position offers a competitive salary and opportunities for career growth.

Benefits

Competitive salary and performance-based incentives

Opportunities for career growth

Dynamic and supportive work environment

Qualifications

• Minimum of 5 years of experience in retail or shop management.
• Fluency in Arabic and English (spoken and written) is essential.
• Strong leadership, organizational and problem-solving skills.

Responsibilities

• Oversee all aspects of store operations including staff supervision and inventory control.
• Lead, train and motivate a team to meet and exceed sales targets.
• Prepare reports on store performance and provide actionable insights.

Skills

Leadership

Communication

Customer Service

Problem-solving

Tools

POS systems

Excel

Word

Job description

Overview

We are currently seeking an experienced and driven Shop Manager to lead the daily operations of our retail store. The ideal candidate will have a strong background in retail management, a proven ability to lead teams and exceptional communication skills in both Arabic and English.

Responsibilities

• Oversee all aspects of store operations including staff supervision, inventory control, customer service and sales performance.
• Lead, train and motivate a team to meet and exceed sales targets and deliver an outstanding customer experience.
• Ensure the shop maintains high standards in visual merchandising and cleanliness.
• Monitor and analyse sales figures, stock levels and customer feedback to improve overall performance.
• Handle customer inquiries, concerns and complaints in a professional manner.
• Prepare reports on store performance and provide actionable insights to senior management.

What We Offer

• Competitive salary and performance-based incentives
• Opportunities for career growth and professional development
• A dynamic and supportive work environment

Qualifications

• Minimum of 35 years of experience in retail or shop management.
• Fluency in Arabic and English (spoken and written) is essential.
• Strong leadership, organizational and problem-solving skills.
• Proven ability to manage teams and work in a fast-paced environment.
• Excellent customer service and communication skills.
• Experience in using POS systems and basic office software (Excel, Word).

Additional Information

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so then join our team of Heartists at Rixos Premium Saadiyat Island. Every day we look for opportunities to engage in a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.

Remote Work : No

Employment Type : Full-time