Senior Laundry Supervisor

21c Museum Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel brand is seeking a candidate to manage the laundry operations. Responsibilities include issuing uniforms, conducting inventories, and training staff in laundry procedures. The ideal candidate has at least 2 years of experience in Uniform and Laundry Operation, strong knowledge of housekeeping operations, and proficiency in Excel. The position offers opportunities within an iconic luxury resort environment in Dubai, and will require adherence to high standards of service and quality.

Qualifications

• Minimum of 2 years experience in Uniform and Laundry Operation.
• Knowledgeable in Housekeeping Operation and Excel.
• Good in oral and written communication.

Responsibilities

• Issue uniforms and linens to staff according to procedures.
• Train employees on laundry procedures.
• Conduct inventory of linens and supplies.

Skills

Uniform and Laundry Operation experience

Housekeeping Operation knowledge

Excel proficiency

Knowledge of laundry chemicals

Experience with Washer, Dryer, Pressing Machines

Good oral and written communication

Ability to handle pressure

Job description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa and the Fairmont Falcons Kids’ Club.

Job Description

• Issue uniforms and linens to staff according to systems and the procedures by the hotel management. Makes inventory and control the movement of soiled, damaged and fresh linens and uniforms.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure all uniforms and linens are clean and in good condition.
• Conduct quarterly inventory of Room linens, F&B linens and colleague uniforms.
• Conduct Weekly Inventory of Laundry supplies and chemicals.
• Report faulty equipment, maintenance needs, and safety hazards to manager and to Engineering Department.
• Train employees on all laundry procedures, including safety procedures and equipment operation.
• Verify that laundry requests are completed for each department as needed.
• Operate and monitor washing, dry cleaning, ironing and drying machinery.
• Inspect linens and terry for damage.
• Assist manager in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Accomplished monthly production report, payroll and overtime.
• Coordinates with the suppliers and outside contractors.
• Report any guest laundry discrepancies.
• To ensure the quality of all guest laundry according to Hotel Standards.
• To ensure that all preferences and guest requirements are met.
• Washing and Pressing all guest laundry, uniforms and executive laundry and other items.
• Help other colleagues in uniform and laundry area when needed.
• Update the laundry tracker by encoding the items delivered. Check and report any discrepancies.
• Check the delivery receipt and inform the supplier for pending balances.
• Contact the uniform supplier for any uniform request. Schedule for uniform measurements among various departments of the hotel.
• Receiving deliveries from outsourced company and report any discrepancies.
• Follows all SOP and Hotel`s Standard Procedures.
• Other tasks as allocated.

Qualifications

• Minimum of 2 years experienced in Uniform and Laundry Operation.
• Knowledgeable in Housekeeping Operation.
• Knowledgeable in Excel and Microsoft.
• Knowledgeable in different types of spotting and laundry chemicals.
• Knowledgeable in Birch Street, Opera and Micros.
• Knowledgeable in Washer, Dryer, Pressing Machines and Dry Cleaning Machine.
• Good in Oral and Written Communication.
• Can handle pressure.

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

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