Restaurant Supervisor

Emirates Park Zoo; Abu Dhabi; On-site; AED 66,960 - 100,440; Full time

Benefits offered by this job

Competitive Salary

Shared Accommodation Provided

30 Days Annual Leave with Leave Salary

Residence Visa and Health/Medical Insurance

One Duty Meal/Food Provided per Shift

Two-Way Air Ticket Every 2 Years

One Day Off per Week

Job summary

Emirates Park Zoo is seeking a Restaurant Supervisor to enhance the dining experience by managing restaurant operations and staff. The role involves leading a team, ensuring customer satisfaction, and maintaining high standards of service quality. The position offers competitive benefits including shared accommodation, annual leave, and medical insurance.

Qualifications

• Proven experience in food service or hospitality with supervisory responsibilities preferred.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Supervise and coordinate daily operations of the restaurant to ensure smooth service.
• Assist in training new employees and providing ongoing coaching to team members.
• Handle customer inquiries and resolve complaints promptly and professionally.

Skills

Leadership

Interpersonal Skills

Communication

Organizational Skills

Multitasking

Health and Safety Knowledge

Job description

Job Overview:

The Restaurant Supervisor supports the restaurant management team by overseeing daily operations ensuring excellent customer service and maintaining a efficient work environment. They supervise staff assist with training and ensure that service standards safety regulations and cleanliness are upheld.

Key Responsibilities:

• Supervise and coordinate the daily operations of the restaurant to ensure smooth service.
  
• Lead motivate and oversee restaurant staff to deliver exceptional customer experiences.
  
• Assist in training new employees and providing ongoing coaching to team members.
  
• Monitor food quality presentation and service to meet company standards.
  
• Ensure adherence to health safety and sanitation regulations.
  
• Handle customer inquiries and resolve complaints promptly and professionally.
  
• Maintain cleanliness and organization of the restaurant environment.
  
• Support inventory management and assist with ordering supplies as needed.
  
• Assist in scheduling staff shifts and managing labor costs.
  
• Promote a positive work environment and teamwork among staff.
  
• Support management in achieving sales targets and operational goals.
  

Requirements

Qualifications:

• Proven experience in food service or hospitality with supervisory responsibilities preferred.
  
• Excellent leadership and interpersonal skills.
  
• Strong communication skills.
  
• Ability to work efficiently under pressure in a fast-paced environment.
  
• Knowledge of health and safety regulations.
  
• Good organizational and multitasking abilities.
  
• Flexibility to work evenings weekends and holidays as required.
  

Benefits

Benefits

• Competitive Salary
  
• Shared Accommodation Provided
  
• 30 Days Annual Leave with Leave Salary
  
• Residence Visa and Health/Medical Insurance
  
• One Duty Meal/Food Provided per Shift
  
• Two-Way Air Ticket Every 2 Years
  
• One Day Off per Week