Restaurant Supervisor

Emirates Park Zoo; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Emirates Park Zoo is seeking a Restaurant Supervisor to enhance the dining experience by managing restaurant operations and staff. The role involves leading a team, ensuring customer satisfaction, and maintaining high standards of service quality. The position offers competitive benefits including shared accommodation, annual leave, and medical insurance.

Benefits

Competitive Salary

Shared Accommodation Provided

30 Days Annual Leave with Leave Salary

Residence Visa and Health/Medical Insurance

One Duty Meal/Food Provided per Shift

Two-Way Air Ticket Every 2 Years

One Day Off per Week

Qualifications

• Proven experience in food service or hospitality with supervisory responsibilities preferred.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Supervise and coordinate daily operations of the restaurant to ensure smooth service.
• Assist in training new employees and providing ongoing coaching to team members.
• Handle customer inquiries and resolve complaints promptly and professionally.

Skills

Leadership

Interpersonal Skills

Communication

Organizational Skills

Multitasking

Health and Safety Knowledge

Job description

Job Overview:

The Restaurant Supervisor supports the restaurant management team by overseeing daily operations ensuring excellent customer service and maintaining a efficient work environment. They supervise staff assist with training and ensure that service standards safety regulations and cleanliness are upheld.

Key Responsibilities:

• Supervise and coordinate the daily operations of the restaurant to ensure smooth service.
  
• Lead motivate and oversee restaurant staff to deliver exceptional customer experiences.
  
• Assist in training new employees and providing ongoing coaching to team members.
  
• Monitor food quality presentation and service to meet company standards.
  
• Ensure adherence to health safety and sanitation regulations.
  
• Handle customer inquiries and resolve complaints promptly and professionally.
  
• Maintain cleanliness and organization of the restaurant environment.
  
• Support inventory management and assist with ordering supplies as needed.
  
• Assist in scheduling staff shifts and managing labor costs.
  
• Promote a positive work environment and teamwork among staff.
  
• Support management in achieving sales targets and operational goals.
  

Requirements

Qualifications:

• Proven experience in food service or hospitality with supervisory responsibilities preferred.
  
• Excellent leadership and interpersonal skills.
  
• Strong communication skills.
  
• Ability to work efficiently under pressure in a fast-paced environment.
  
• Knowledge of health and safety regulations.
  
• Good organizational and multitasking abilities.
  
• Flexibility to work evenings weekends and holidays as required.
  

Benefits

Benefits

• Competitive Salary
  
• Shared Accommodation Provided
  
• 30 Days Annual Leave with Leave Salary
  
• Residence Visa and Health/Medical Insurance
  
• One Duty Meal/Food Provided per Shift
  
• Two-Way Air Ticket Every 2 Years
  
• One Day Off per Week