Human Resources Officer

Merit Incentives; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global engagement technology firm in Dubai is seeking an experienced HR professional to support international HR operations. The role involves implementing HR policies, coordinating recruitment processes, and ensuring compliance with labor laws across regions. The ideal candidate will have a Bachelor's degree in Human Resources, at least 3-5 years of relevant experience, and an understanding of global HR practices. Proficiency in Arabic is essential. This position offers a dynamic environment and opportunities for professional growth.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3–5 years of HR experience supporting international or global HR operations.
• HR certification is an advantage.

Responsibilities

• Assist in implementing global HR policies and procedures.
• Support recruitment and onboarding across international offices.
• Monitor compliance with labor laws and regulations.
• Coordinate training and development programs.
• Prepare HR reports and dashboards for key metrics.

Skills

Global HR operations support

Employee engagement initiatives

Data accuracy in HRIS

Strong understanding of international HR practices

Recruitment coordination

Education

Bachelor’s degree in Human Resources

HR certification (e.g., SHRM-CP, CIPD Level 5)

Job description

Company Description

Merit Incentives is a global engagement technology and solutions company that helps businesses enhance customer and employee engagement through an innovative suite of cloud-based SaaS platforms, enterprise solutions, and applications. The company operates a unique API-centric application offering its own merchant network with over 6,000 brands across 150+ countries, including more than 800 retailers and merchants in the GCC. Their offerings include rewards, digital gift cards, merchandise, offers, discounts, entertainment, travel incentives, and mobile top-ups. With a commitment to ‘thinking globally, acting locally,’ Merit Incentives delivers tailored solutions on a global scale.

Responsibilities

• Assist in the implementation of global HR policies, procedures, and best practices across international offices.
• Support recruitment, onboarding, and offboarding processes for global hires in coordination with regional HR teams.
• Maintain HR records and ensure data accuracy within global HRIS platforms.
• Monitor compliance with labor laws, visa requirements, and employment regulations in all operating regions.
• Coordinate training and development programs, including scheduling, tracking, and reporting on participation.
• Support the performance management cycle, including goal setting, reviews, and development planning.
• Collaborate with payroll, finance, and benefits teams to ensure smooth HR operations.
• Assist with global employee engagement initiatives and internal communications.
• Prepare HR reports and dashboards to track key people metrics and support decision-making.
• Serve as a point of contact for employee queries and elevate complex matters appropriately.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3–5 years of HR experience, including at least 1–2 years supporting international or global HR operations.
• HR certification (e.g., SHRM-CP, CIPD Level 5) is an advantage.
• Strong understanding of international HR practices and employment standards.
• Experience in coordinating global recruitment and onboarding processes.

Arabic is a must