Food & Beverage Supervisor

PALAZZO VERSACE HOTEL L.L.C; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated professional to enhance the guest experience. This role involves providing exceptional beverage and dining service, ensuring guest satisfaction, and managing high volumes of luxury clientele in a fast-paced environment. The ideal candidate will bring at least two years of experience from a multicultural, upscale hotel background, demonstrating a commitment to excellence and the ability to thrive under pressure. Join a team where your skills will contribute to unforgettable guest experiences and a vibrant workplace culture.

Qualifications

• Minimum 2 years of experience in a 5-star hotel environment.
• Ability to manage luxury guest volumes and work under pressure.

Responsibilities

• Offer guests an enjoyable beverage/dining experience for all events.
• Anticipate and service guests' requirements before requests are made.

Skills

Customer Service

Multicultural Experience

Speed and Accuracy

Problem Solving

Tools

Hotel Computer System

Job description

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Job Responsibilities

1. Offer guests an enjoyable, expertly served beverage/dining experience for all events.
2. Anticipate and service guests' requirements before requests are made.
3. Be familiar with the beverage service including stemware used and appropriate garnishes.
4. Complete opening and closing side work as assigned and ensure all tables are set according to standard.
5. Utilize the hotel's computer system to ring up sales, print checks, close checks, and complete closing readings.
6. Carry trays, bus, and reset tables with linen, china, glass, and silver.
7. Ascertain a guest's satisfaction and handle any problems that may arise, informing a manager of the problem and how it was resolved.

Candidate Profile

1. Minimum 2 years of experience working in a multicultural / 5-star hotel environment.
2. Experience in the food and beverage or event field.
3. Speed and accuracy (able to manage last minute activities).
4. Ability to handle luxury guest volumes on a daily basis.
5. Must be able to work under pressure in a customer service environment.
6. Must be flexible and able to work long hours.