A UAE-based IT solutions company is seeking candidates for a role focused on outbound customer calls and processing FATCA/CRS forms. The ideal candidate should possess a high school diploma or higher, have at least 6 months of work experience, and familiarity with AML/KYC/Compliance is preferred. Technical skills in Microsoft Word, PowerPoint, and Excel are a must. This role involves collecting and accurately recording customer information and coordinating with teams to support project deadlines.
Qualifications
High School diploma or higher in Management, Banking, or Finance.
Minimum of 6 months of work experience, preferably in AML/KYC/Compliance.
Familiarity with FATCA/CRS requirements is a plus.
Responsibilities
Perform outbound calls to customers for FATCA/CRS forms.
Collect and capture FATCA/CRS forms in the bank system.
Maintain accurate records of calls performed.
Follow up with customers on form submissions.
Coordinate with relevant teams for FATCA/CRS activities.
Assist Team Leader with projects to meet deadlines.
Skills
Basic knowledge of FATCA/CRS
Communication skills
Technical skills in Microsoft Word
Technical skills in PowerPoint
Technical skills in Excel
Education
High School diploma
Bachelor's degree in Management, Banking, or Finance
Job description
A UAE-based IT solutions company is seeking candidates for a role focused on outbound customer calls and processing FATCA/CRS forms. The ideal candidate should possess a high school diploma or higher, have at least 6 months of work experience, and familiarity with AML/KYC/Compliance is preferred. Technical skills in Microsoft Word, PowerPoint, and Excel are a must. This role involves collecting and accurately recording customer information and coordinating with teams to support project deadlines.