Job Purpose
The Distribution & Logistics Supervisor is responsible for end-to-end management of inbound and outbound logistics operations, including international freight coordination, customs clearance, 3PL warehouse management, UAE distribution, reverse logistics, and shipment documentation. The role ensures timely movement of goods from global suppliers to UAE stores and business units while maintaining compliance with customs, trade regulations, and company policies. The position also involves close coordination with suppliers, shipping partners, 3PL providers, and internal stakeholders to optimize cost, efficiency, and service levels.
Key Responsibilities
1. Inbound Logistics & Import Operations
- Coordinate freight quotations (RFQs) and book shipments from global suppliers (Australia, Italy, USA, China, Spain, Turkey, and local vendors).
- Monitor shipment readiness, plan movement as per PO and INCO terms, and align with suppliers and principals.
- Handle shipping documentation, Dubai Trade submissions, HS code summaries, customs duty payments, and clearance through agents.
- Manage 3PL container pullout, liner returns, and timely GRN validation.
- Ensure MOFAIC attestation for high-value BOE and compliance with import regulations.
2. Outbound Logistics & UAE Distribution
- Oversee store replenishment and distribution via 3PL partners.
- Coordinate with 3PL warehouse & Ecom Logistics teams for order picking, delivery scheduling, and documentation.
- Arrange special approvals for regulated items (Dubai Municipality, NMC, etc.) and ensure on-time delivery to stores and business units.
3. Marine Insurance & Financial Control
- Declare monthly marine insurance for all imports/exports.
- Process claims for lost/damaged shipments with insurers and suppliers.
- Validate freight, storage, and handling invoices against quotes.
- Prepare and submit monthly shipment cost and warehouse cost summaries for Finance approval.
4. MIS & Reporting
- Maintain shipment trackers for inbound and outbound activities.
- Provide weekly and monthly logistics reports (in-transit goods, distribution, freight costs, warehouse costs, SOH, and pending pick orders).
- Share projections for 3PL warehouse space and operational planning.
5. Reverse Logistics (RTV) & Store Closures
- Coordinate RTVs with stores, buyers, and suppliers, ensuring timely ERP updates and inspections.
- Arrange transport for rejected items and fixture clearance.
- Supervise store closure activities including merchandise packing, transfer, documentation (Invoice, PL, Gate Pass), and fixture disposal/storage.
Qualifications & Experience
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
- 4–6 years of experience in international logistics, distribution, or supply chain, preferably in retail.
- Strong knowledge of import/export regulations, Dubai Trade, customs clearance, and 3PL management.
- Experience in freight forwarding, marine insurance, and invoice validation.
- Proficiency in ERP systems, WMS, and MS Office (Excel, PowerPoint, Word).
- Strong stakeholder management, coordination, and reporting skills.