Client Engagement Representative (Events, Sports & Hospitality)

webook.com; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading event ticketing platform in the UAE is seeking a professional for a customer-facing role. You will connect with enterprise clients and act as a brand ambassador at events. The ideal candidate has 2–4 years of experience in relationship-driven roles, strong presentation skills, and confidence in cold outreach. This position offers an exciting opportunity to work with global brands in a fast-growing tech environment.

Qualifications

• 2–4 years in a customer-facing, relationship-driven role, ideally in hospitality or events.
• Strong presentation skills and polished, client-ready demeanor.
• Confidence in initiating cold conversations.

Responsibilities

• Connect with enterprise prospects through networking and outreach.
• Attend high-profile events as a brand ambassador.
• Build relationships with senior decision-makers.
• Book discovery meetings for the sales team.

Skills

Customer relationship building

Strong presentation skills

Cold outreach

Self-motivation

Job description

About the Opportunity

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you polished, persuasive, and ready to make your mark in a fast-growing tech company with global reach? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you’re in the right place.

Who we are

webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We’ve powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we’re expanding globally. We’re looking for high-performing professionals, ideally from hospitality, luxury retail, sports, entertainment, or similar high-touch industries to join our team. If you excel at building relationships, making great first impressions, and driving interest at the highest levels, this role is your next career step. You’ll act as the first point of contact with major clients: global brands, sports teams, and event organizers. Your job is to open doors, spark qualified interest, and hand off leads to our technical sales team.

Key Responsibilities

• Connect with enterprise prospects through networking, cold outreach, and in-person pitches
• Attend high-profile events as a brand ambassador
• Build relationships with senior decision-makers across sports, entertainment, and enterprise
• Book discovery meetings for our internal technical sales team to continue the conversation
• Work with our marketing team to refine messaging and approach

Qualifications

• 2–4 years in a customer-facing, relationship-driven role, ideally in hospitality, events, or a highly professional service environment
• Strong presentation skills and a polished, client-ready demeanor
• Confidence in initiating cold conversations and navigating high-stakes meetings
• Competitive mindset and self-motivation; you know how to work a territory

Bonus

• Experience with enterprise clientele or exposure to consultative selling