Account Support Representative

Sensia Global; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading automation specialist in oil and gas based in Abu Dhabi is seeking an Account Support Representative to manage customer payment collections and ensure compliance with local regulations. The ideal candidate will hold a degree in Finance, have 2-3 years of relevant experience, and possess strong communication skills in Arabic. This full-time role emphasizes attention to detail, problem-solving abilities, and collaboration within teams.

Qualifications

• 2-3 years of relevant experience in collections or compliance.
• Arabic language is mandatory.

Responsibilities

• Oversee timely collection of payments.
• Monitor registration processes and ensure accuracy.
• Maintain compliance with local regulations.
• Prepare financial records related to collections and registration.

Skills

Clear communication

Active listening

Problem solving

Attention to detail

Data and record management

Relationship building

Education

Degree in Finance

Tools

Microsoft 365

Job description

Overview

Account Support Representative at Sensia Global. We are seeking a detail-oriented and proactive individual to take charge of customer payment collection, registration follow-ups, and regulatory compliance. This role is crucial to ensuring our financial processes run smoothly and that our operations adhere to all local legal requirements.

About Sensia

We bring together the pioneering process automation, real-time control and IoT technologies of Rockwell Automation, combined with the unmatched measurement and instrument, software and analytics capabilities of Schlumberger. Sensia is further strengthened by the oil and gas domain expertise and artificial lift experience shared by Rockwell Automation and Schlumberger. The result is Sensia – the leading automation specialist in oil and gas production, transportation and processing with a team of more than 1,000 experts serving customers globally in more than 80 countries. As the first fully integrated oilfield automation solutions provider, Sensia makes the production, transportation and processing of oil and gas simpler, safer, more secure, more productive and better understood from end to end. Now every oil and gas company can experience the advantages of industrial-scale digitalization and seamless automation, enabling each asset to operate more productively and more profitably.

We are also looking for the best of the best to join our team. If you have top-tier talent with a collaborative mindset, exceptional problem-solving skills, and the ability to generate innovative, out-of-the-box solutions, we would love to have you join our team!

Key Responsibilities

• Oversee the timely collection of payments from customers while maintaining positive client relationships.
• Monitor and follow up on registration processes to ensure timely completion and accuracy.
• Maintain up-to-date knowledge of local regulations and ensure company activities are in full compliance.
• Prepare and maintain accurate financial and administrative records related to collections and registration.
• Collaborate with finance and operations teams to streamline compliance procedures and improve efficiency.
• Escalate issues to management, when necessary, particularly in cases of delayed payments or regulatory compliance concerns.

Interpersonal Skills

• Clear communication
• Arabic is mandatory
• Active listening and understanding of the business needs and requirements
• Team collaboration internally and externally
• Problem solving
• Attention to detail
• Data and record management
• Compliance and Policy Adherence
• Relationship building with the employees and customers

Qualifications

• Degree in Finance
• Arabic language is mandatory
• 2-3 years of relevant experience required
• Microsoft 365 skills are essential
• Proven experience in collections, compliance, or administrative coordination

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Oil and Gas