Account Manager ( Partnerships )

FYST; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading fintech company in Dubai seeks a skilled Account Manager to enhance partnerships and support processing channels. Ideal candidates have 3+ years in account management, strong knowledge of payment systems, and superb communication skills. The role includes onboarding partners and managing a risk register. A competitive compensation, health insurance, and opportunities for professional growth are offered.

Benefits

Private health insurance

20 days of vacation

Team building events

Qualifications

• Minimum of 3 years of experience in a similar role at payment service provider companies.
• Strong understanding of financial conditions and risk management.

Responsibilities

• Connect and integrate new solutions with current partners.
• Scale and increase capacity by current solutions.
• Manage a risk register for current partners.
• Handle requests from partners regarding merchant accounts.

Skills

Account management experience

Payment processing knowledge

Problem-solving skills

Exceptional communication skills

Fluent in English

Knowledge of Russian

Tools

Dashboards and analytical tools

Job description

The ideal candidate is a passionate, self-motivated, and detail-oriented team player committed to our partners' success.

WHAT YOU'LL BE WORKING ON

• Connecting and integrating new solutions with current partners;
• Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect;
• Scaling and increasing capacity by current solutions;
• Creating and managing a risk register for current partners;
• Maintaining a dashboard for all merchant accounts in the context of partners;
• Revision of financial conditions (processing rates, settlements, rolling reserve and deposits);
• Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.);
• Solving problems with delays in settlements or debts of current partners;
• Update of information with partners (volume limits, transactional software, etc.).

WHAT YOU NEED TO SUCCEED IN THIS ROLE

• Minimum of 3 years of experience as an account manager, onboarding specialist, or in a similar role at payment service provider companies.
• Strong understanding of payment processing, financial conditions, and risk management.
• Exceptional communication and interpersonal skills.
• Proficiency in using dashboards and analytical tools.
• Problem-solving mindset with the ability to manage multiple priorities effectively.
• Fluent in English and knowledge of russian;

WHAT WE OFFER

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business;
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees;
• Private health insurance coverage;
• 20 days of vacation time;Bank holidays; Sick leaves; Additional birthday day off;
• Team building events and corporate parties.

You can find out more about our team, our values, and the unique ways we celebrate our successes here:https://fyst.com/culture