Account Enablement Manager

BlueCloud Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology services provider in Dubai is seeking an experienced Account Manager to oversee client relationships in the IT services sector. The ideal candidate will have over 3 years of experience in account management, particularly in the GCC region. Responsibilities include client satisfaction, achieving sales targets, and maintaining an up-to-date client portfolio. This role offers a dynamic environment and the opportunity to significantly impact client success.

Qualifications

• Minimum of 3 years’ experience in IT services account management, especially in GCC.
• Proven experience in client relationship management.

Responsibilities

• Study and present existing services and products to clients.
• Prepare documentation and presentations for the sales process.
• Ensure client satisfaction and build rapport for future opportunities.
• Lead point of contact for matters related to clients.
• Achieve sales targets and ensure deal closure.

Skills

Client Relationship Management

Sales Target Achievement

Data Analysis

Education

Bachelor’s in Computer Science

Bachelor’s in Computer Engineering

Bachelor’s in Business Administration

Job description

Responsibilities

• Study and understand existing services and products current features and powerfully present how it achieves client’s business needs and success.
• Prepare all relevant documentations & presentations that facilitates the selling process and ensure all required information is there.
• Expand, develop, and maintain BCT client’s database in different industries by all the possible techniques
• Ensure existing and potential clients satisfaction and building rapport for future opportunities by providing support, information, and recommending solutions.
• Direct and guide internal stakeholders for future market needs by attending potential client’s meetings and identifying business opportunities
• Operate as the lead point of contact for every matter related to BCT Clients ensuring successful delivery of our solutions according to clients’ needs and objectives
• Achieve sales target ensuring deal closure.
• Prepares relevant reports by collecting, analyzing, summarizing, and evaluating data for better identification of business opportunities.
• Manages BCT accounts portfolio and ensure it’s up to date.

Qualifications

• A minimum of 3 years’ experience in IT services account management, along with GCC experience, is required.
• Client Relationship Management Experience
• Bachelor’s in Computer Science, Computer Engineering, or Business Administration