Travel Consultant

Talent Evolution (Pty) Ltd; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel consultancy in Pretoria is seeking a Travel Consultant to design and sell bespoke travel itineraries. The role includes delivering exceptional client service, achieving sales targets, and providing expert travel advice. Candidates should have strong communication skills, be proficient in reservation systems, and possess a passion for travel. This position offers a monthly salary of R15 000 plus commission.

Qualifications

• Proficiency in reservation systems like Amadeus is advantageous.
• Strong computer literacy is essential.

Responsibilities

• Build and maintain strong relationships with clients.
• Design and sell customised travel itineraries.
• Achieve individual sales targets.
• Maintain accurate client records.
• Stay informed on travel industry trends.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Sales-driven mindset

Ability to work under pressure

Organisational and time management skills

Passion for travel

Tools

Amadeus reservation system

Microsoft Excel

Microsoft Word

Job description

Travel Consultant position available in Pretoria.

The Travel Consultant is responsible for providing exceptional customer service by designing, selling, and managing bespoke travel itineraries.

The role focuses on building strong client relationships, delivering expert travel advice, achieving sales targets, and contributing to the overall profitability of the business.

Salary: R15 000 per month plus commission.

Duties and Responsibilities:

• Client Service & Relationship Management
  • Build and maintain strong relationships with clients to ensure repeat business and referrals.
  • Deliver professional, efficient, and personalised service to all customers.
  • Handle client queries and complaints promptly and professionally.
• Travel Planning & Booking
  • Design and sell customised travel itineraries tailored to individual client preferences, budgets, and needs.
  • Book all travel components including flights, accommodation, transfers, and related services.
  • Provide expert advice on destinations, visa requirements, and travel insurance options.
• Sales & Revenue Generation
  • Achieve individual sales targets and contribute to overall business profitability.
  • Maximise sales opportunities through upselling, cross-selling, and promoting preferred suppliers and partners.
  • Identify opportunities to enhance client travel experiences while increasing revenue.
• Administration & Systems
  • Maintain accurate and up-to-date client records using internal operational systems.
  • Ensure all bookings, documentation, and client details are correctly captured.
  • Comply with internal procedures and industry standards.
• Industry Awareness & Development
  • Stay informed on travel industry trends, destinations, and product offerings.
  • Participate in training and development initiatives related to destinations and products.

Requirements

• Proficiency in reservation systems such as Amadeus is advantageous.
• Strong computer literacy, including Microsoft Excel and Word.

Experience

• Previous experience in a travel consulting or customer-facing sales role is advantageous.
• Experience within the leisure, wholesale, or tourism sector is beneficial.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong customer service orientation with attention to detail.
• Sales-driven with the ability to meet and exceed targets.
• Ability to work well under pressure in a fast-paced environment.
• Strong organisational and time management skills.
• Passion for travel and delivering exceptional client experiences.