Application Specialist (Invitro Diagnostics)

Danaher - Global; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading global diagnostics firm seeks an Application Specialist to provide training and support on discipline-specific instruments. The role requires at least 5 years' experience in a lab setting, proficiency in training delivery, and strong technical knowledge. The position allows for remote work with up to 80% travel to assist global customers. Opportunities include managing training programs while maintaining a strong customer focus. Benefits include competitive packages and career development programs.

Benefits

Comprehensive health insurance

Paid time off

Car allowance

Qualifications

• Minimum 5 years experience in a lab or clinical setting.
• Experience with Beckman Coulter analyzers preferred.
• Strong understanding of relevant discipline principles.

Responsibilities

• Design and deliver comprehensive training programs.
• Provide application support and troubleshooting.
• Manage training materials and administrative tasks.

Skills

Customer training

Technical support

Troubleshooting

Organizational skills

Analytical skills

Communication

Education

N. Dip Medical Technology

B.Sc Biomedical

B. Med Sciences

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Application Specialist is responsible for being a key expert in ensuring our customers and internal teams are fully proficient with our discipline‑specific instruments. We are looking for someone who can combine deep technical knowledge with exceptional training and support skills, travelling extensively to meet our local and global customer needs.

This position reports to the Supervisor Field Applications & Technical Support and is part of the Service Department in Field Applications located in Kwa-Zulu Natal and will be fully remote.

In this role, you will have the opportunity to:

• Design and develop comprehensive product-specific training programs for various discipline-specific instruments.
• Deliver high-quality technical and customer training to both internal staff and external customers.
• Provide customer training on the application of new and existing product technologies.
• Offer expert application support and troubleshooting to customers and field service engineers.
• Manage daily administrative tasks and generate detailed reports.
• Organize and conduct customer workshops, actively assisting sales and marketing teams at conferences and other events.
• Oversee the management of training rooms and instruments, ensuring readiness and functionality.
• Maintain and update training materials, demonstrating excellent facilitation skills during delivery.
• Manage relevant and discipline specific shared folders to ensure up-to-date information is accessible.
• Engage in daily management activities and contribute to project management initiatives.
• Maintain a strong customer focus, understanding and addressing their specific needs and expectations.
• Communicate effectively and interface with diverse stakeholders at all organizational levels.
• Be prepared for extensive domestic and international travel, up to 80% of your time, to support customer and business needs.

The essential requirements of the job include:

• A qualified Medical Technologist with at least 5 years of proven track record or experience in a laboratory or clinical setting.
• A N. Dip Medical Technology, B.Sc Biomedical, B. Med Sciences, or an equivalent qualification.
• Demonstrated experience in relevant medical or scientific discipline.
• “Train the Trainer” or an equivalent certification in adult education.
• Experience in laboratory management and student training.
• Proven experience across the full training cycle, including needs analysis, curriculum design, training delivery, and evaluation.
• Specific and proven experience with Beckman Coulter analyzers is highly preferred.
• A strong understanding of relevant discipline principles.
• Exceptional analytical and troubleshooting skills.
• High level of computer literacy, including proficiency with relevant software.
• Highly organized with the ability to manage multiple tasks and priorities effectively.
• Fluent in English, both written and verbal.

Travel, Motor Vehicle Record & Physical/Environment Requirements (if applicable for role)

• Ability to travel – list specifics 50% travel, overnight, within territory or locations
• Must have a valid driver’s license with an acceptable driving record

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

This job is also eligible for 10% Beckman Diagnostics Global ICP Bonus Plan.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and Car Allowance & Insurance.

Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.