Sports Travel Specialist

Cullinan Holdings Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sports travel agency in Durban is seeking an experienced Travel Consultant to create tailored travel packages for clients attending live sporting events around the world. This role requires a minimum of 3 years of experience in travel consulting, strong negotiation and communication skills, and an enthusiastic approach to sports travel. The successful candidate will manage the entire booking process, ensuring exceptional client satisfaction and operational efficiency, while also achieving sales targets and maintaining client relationships.

Benefits

Competitive salary and commission structure

Opportunity to work in a dynamic industry

Travel opportunities based on performance

Qualifications

• Minimum 3 years of experience as a Travel Consultant or in a similar role.
• Proven experience in consulting with clients and understanding their travel needs.
• In-depth knowledge of the global sporting landscape and major sporting events.

Responsibilities

• Consult with clients to understand their travel needs and budget.
• Research travel logistics tailored to specific sporting events.
• Develop detailed trip proposals and manage the booking process.

Skills

Negotiation skills

Communication skills

Organizational skills

Knowledge of travel logistics

Client relationship management

Tools

Travel booking software

Job description

About Us:

Edusport Travel is one of the leading Sports Travel Agents in South Africa, specializing in creating unforgettable travel experiences for sports fans worldwide. We are passionate about sports travel and dedicated to providing our clients with exceptional service and unforgettable memories.

Job Summary:

We are seeking an experienced and enthusiastic Travel Consultant to join our team in Westville, South Africa. In this role, you will leverage your travel expertise and passion for sports to curate unique travel packages for our clients, ensuring they experience the thrill of live sporting events around the globe.

Responsibilities:

• Consult with clients to understand their travel needs, budget, and desired sporting event experiences
• Research travel logistics, including flights, accommodation, transportation, and activities, tailored to the specific sporting event
• Source and negotiate with reputable tour operators and sports travel specialists to secure the best possible packages and pricing
• Develop detailed and compelling trip proposals, outlining itineraries, inclusions, and pricing structures
• Manage the booking process, including flight reservations, hotel confirmations, and activity ticketing
• Oversee supplier invoicing and payments, ensuring accuracy and timeliness
• Invoice clients accurately and efficiently
• Manage client expectations throughout the travel planning and booking process
• Stay current on industry trends, sporting events calendars, and travel regulations
• Build and maintain positive relationships with clients, retailers, and travel suppliers

Key Performance Indicators (KPIs):

• Sales Growth: Achieve or exceed monthly sales targets for sports travel packages
• Client Satisfaction: Maintain a high client satisfaction rating as measured by client surveys and feedback
• Conversion Rate: Convert enquiries into confirmed bookings at a consistent rate
• Average Booking Value: Increase the average value of sports travel packages booked
• Operational Efficiency: Manage booking processes efficiently, with minimal delays
• Client Retention: Maintain a strong client base through repeat bookings and referrals

Qualifications:

• Minimum 3 years of experience as a Travel Consultant or in a similar role
• Proven experience in consulting with clients and understanding their travel needs
• In-depth knowledge of the global sporting landscape and major sporting events
• Strong understanding of travel logistics, including flights, accommodation, transportation, and ticketing
• Excellent negotiation and communication skills, both written and verbal
• Proficiency in travel booking and reservation software systems
• Strong organizational skills and the ability to manage multiple tasks simultaneously
• Outgoing, friendly, and confident personality with a passion for sports travel
• Ability to work independently and as part of a team

Benefits:

• Competitive salary and commission structure
• Opportunity to work in a dynamic and exciting industry
• Be part of a passionate team dedicated to creating memorable travel experiences
• Travel opportunities (may be offered based on performance)