Sales Representative jobs in South Africa

Educational Qualifications :

• Matric
• Certificate in Sales or relevant fields (NQF 5)

Experience :

• Up to 3 years as a Sales Representative or similar role within the Retail environment.

Knowledge and Skills :

• Computer Literacy (Basic MS Office; SAP, ERP Systems, and other job-specific software systems)
• Knowledge of Sales principles, practices, and procedures.
• Communication skills (both verbal and written)

Duties :

• Sales Operations: Actively source new sales opportunities and close sales to achieve departmental goals and targets.
• Increase company revenue by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services.
• Research competition and monitor market activities to position the company favorably.
• Forecast sales, develop sales strategies, and evaluate their effectiveness.
• Build productive relationships by evaluating customer needs.
• Prepare daily, weekly, and monthly sales reports for stakeholders.
• Maintain and grow the client base within the relevant sales area.
• Attend meetings, sales events, and training sessions to stay updated on latest developments.
• Canvass and open new customer accounts based on viability as future customers.
• Monitor monthly sales per customer using the Sales Management process.
• Assess actual units against targets using ERP system data and plan accordingly.
• Provide monthly feedback to the Regional Manager on customer activities.
• Introduce new marketing and promotional ideas and align strategies with company marketing plans.
• Host trade evenings and entertainment to promote products and develop customer relations.
• Initiate and monitor promotional activities to develop and grow the customer base and market share.
• Assist with the credit application process.
• Coordinate with Debtors for effective collection of outstanding debts, ensuring they are less than 45 days.
• Resolve customer queries in collaboration with Debtors.
• Proactively manage high-risk customers and liaise with Debtors for action planning.
• Ensure vehicles and company equipment are maintained per company policies.
• Attend monthly meetings with the Regional Manager for status updates on new business.
• Stock Control: Liaise with Warehouse to ensure stock availability and monitor buying patterns.
• Assist with the consignment stock process and monitor stock claims.
• Help customers manage stock levels and mix.
• Operate within controls and procedures to ensure company integrity and report risks.
• Promote compliance with regulations and procedures to prevent waste and irregular expenditure.
• Maintain effective relationships with employees and customers to provide high-quality service.
• Identify and solve problems with integrity, following company values.
• Conduct discussions with stakeholders to follow up on customer queries.
• Provide product and pricing training to customers to keep them informed of technical changes.
• Update customer information and database regularly.
• Support cost control by ensuring correct pricing and monitoring gross profit daily.
• Optimize company resources to reduce operational costs and report deviations from budgets.