Workshop Technician

The Talent Room; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A local ISP service provider is seeking a Workshop Technician in George, Western Cape. The successful candidate will support technical operations by preparing, testing, and maintaining networking equipment and customer-premises devices. Qualifications include Matric and some experience in technical roles. This position demands strong troubleshooting skills and a commitment to quality and safety.

Qualifications

• 1–3 years’ experience in technical support, electronics repair, or networking workshop role.
• Knowledge of TCP/IP, networking fundamentals, and wireless technologies.
• Experience with tools and firmware/software loading processes.

Responsibilities

• Assemble, configure, and test networking equipment.
• Diagnose and repair faulty hardware.
• Maintain records of equipment repairs and inventory.
• Perform quality checks on equipment.
• Provide technical support to field technicians.

Skills

Troubleshooting

Attention to detail

Organizational skills

Communication skills

Education

Matric / Grade 12

National Diploma in IT, Electronics, Networking

Job description

Overview

We are seeking a hands-on and detail-oriented Workshop Technician to support the technical operations of our Internet Service Provider business. The Workshop Technician will be responsible for preparing, testing, repairing, and maintaining customer-premises equipment (CPE), networking hardware, and related infrastructure used in the delivery of internet services. This role requires strong technical skills, troubleshooting ability, and a proactive attitude to ensure equipment is ready for deployment and service quality is maintained.

Key Responsibilities

• Assemble, configure, and test networking equipment (routers, modems, access points, switches, radios, and other CPE devices).
• Diagnose and repair faulty hardware or replace defective components.
• Maintain accurate records of equipment repairs, refurbishments, and inventory movements.
• Ensure all devices are flashed with correct firmware, security settings, and tested before deployment.
• Assist with equipment staging for field technicians and installations.
• Perform quality checks on incoming stock and returned equipment.
• Maintain workshop tools, equipment, and a safe working environment.
• Provide technical support to the field team for escalated hardware-related issues.
• Stay up to date with new networking equipment, tools, and ISP technology trends.

Qualifications

• Matric / Grade 12 (required).
• National Diploma in IT, Electronics, Networking, or related field (advantageous).
• 1–3 years’ experience in a technical support, electronics repair, or networking workshop role.
• Knowledge of TCP / IP, networking fundamentals, and wireless technologies.
• Experience with tools, test equipment, and firmware / software loading processes.

Key Competencies

• Strong troubleshooting and fault-finding ability.
• Excellent attention to detail and accuracy.
• Good organizational and recordkeeping skills.
• Ability to work independently and within a team.
• Strong communication skills to liaise with field technicians and supervisors.
• Commitment to safety, quality, and efficiency.