Wellness Concierge & Customer Experience Expert

Wellness Warehouse; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail health and wellness company in Cape Town is seeking a Customer Experience professional to enhance customer satisfaction and meet sales targets. Ideal candidates will have a Grade 12, relevant retail experience, and a background in natural health qualifications. This role offers competitive salary, performance incentives, and various employee benefits like medical aid options and team member discounts.

Benefits

Performance incentives

Medical aid options

Birthday leave

Team member discounts

Qualifications

• Minimum 3 years retail sales experience, 2 years in industry specific.
• Willingness to work weekends and extended hours.
• Competency Assessment Achieved.

Responsibilities

• Identify customer needs to provide optimal experience.
• Achievement of sales and unit targets.
• Follow opening & closing procedures and merchandising principles.

Skills

Customer service professionalism

Effective communication

Sales skills

Problem-solving

Education

Grade 12

Relevant diploma in Health and wellness

Degree in Homeopathy or related field

Job description

A retail health and wellness company in Cape Town is seeking a Customer Experience professional to enhance customer satisfaction and meet sales targets. Ideal candidates will have a Grade 12, relevant retail experience, and a background in natural health qualifications. This role offers competitive salary, performance incentives, and various employee benefits like medical aid options and team member discounts.