Warehouse Manager

Fusion Personnel; Gqeberha; On-site; ZAR 180,000 - 250,000; Full time

Job summary

A leading logistics firm in Gqeberha seeks a Warehouse Manager to oversee daily operations and ensure a safe, efficient working environment. The role involves stock and inventory management, team management, and maintaining high customer service standards. Candidates must have a matric qualification and strong attention to detail. Join a dynamic team dedicated to operational excellence.

Qualifications

• Matric qualification required.
• Strong attention to detail essential.
• Understanding of warehouse process flow is critical.

Responsibilities

• Ensure daily opening and security of the warehouse.
• Optimize warehouse layout for efficiency.
• Oversee receiving and storage of products.
• Manage customer deliveries and schedules.
• Lead and train warehouse staff effectively.

Skills

Attention to detail

Understanding of warehouse process flow

Education

Matric

Job description

Minimum Requirements :

• Matric
• Attention to detail
• Understanding of warehouse process flow

Key Responsibilities :

Warehouse Operations & Environment

• Ensure daily opening, securing, and maintaining a safe, clean, and secure warehouse.
• Optimize warehouse layout for operational efficiency.
• Maintain high housekeeping standards.

Stock & Inventory Management

• Oversee receiving, storage, assembly, and dispatch of products.
• Ensure stock accuracy through zoning, cycle counts, and quarterly stock takes.
• Manage goods received: offloading, checking quality and accuracy, processing returns, and capturing stock.
• Conduct quality control on 5% of each incoming batch and record inspections.
• Report any quality issues to Local and Import Buyers immediately.

Distribution & Logistics

• Manage customer deliveries: early dispatch, on-time delivery, accuracy, routes, driver schedules, and vehicle maintenance.
• Oversee inter-branch stock transfers.
• Update the daily goods return book.

Product Quality & Presentation

• Check product cleanliness, packaging, and presentation to maintain quality standards.

Team Management

• Lead by example; manage staff respectfully and professionally.
• Recognize high performance and address poor performance.
• Ensure proper staffing with appropriate skills for each role.
• Conduct daily staff briefs, training, and performance reviews.
• Encourage teamwork and productivity.

Customer Service

• Ensure customer satisfaction during collections.
• Communicate product delays with internal sales and reps.

Stock Control & Procurement

• Monitor stock levels and reorder locally or inter-branch as needed.
• Maintain 12 months stock on hand.
• Check and act on backorders regularly.

Professional Standards

• Follow and enforce warehouse policies.
• Maintain professional appearance at all times.