Waiter

Safari Plains; Limpopo; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A well-known hospitality establishment in Limpopo is looking for a Male Waiter with 1-3 years of experience in the hospitality industry. Responsibilities include cleaning designated areas, serving food and beverages professionally, and ensuring high standards of guest relations. The ideal candidate must hold at least a Matric certificate and intermediate Excel skills. Accommodation and meals will be provided, along with a provident fund.

Benefits

Accommodation

Food

Provident fund

Qualifications

• 1-3 years experience in hospitality-related roles.
• Proficient in Microsoft Office, especially Excel.
• Valid RSA ID required.

Responsibilities

• Clean and maintain designated areas according to hygiene standards.
• Serve food and beverages professionally to guests.
• Take orders and ensure correct billing.

Skills

Good to Advanced Excel Skills

Good working knowledge of Hospitality PMS system

Strong guest relations skills

Professional and courteous manner

Education

Matric

Further qualification in Hospitality

Job description

ABOUT THE POSITION

To clean agreed designated areas, in accordance with laid‑down procedures, morning / evening routines and hygiene requirements.

• To change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items and report to Head Waiter who will in turn report to Ass. F&B Manager.
• To clean and refill cruet and condiment sets, order branded sauces and chutneys to ensure consistent supply.
• To ensure that flowers and table decorations are fresh and comply with agreed standards.
• To set tables to laid‑down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• To ensure sideboards on stations are adequately stocked with replacement cutlery, linen, or other established needs, be they food or equipment.
• To prepare and serve coffee / tea to laid‑down standards when this is an agreed duty of the establishment.
• To take orders from guests and ensure these are given to the appropriate person to execute.
• To be totally familiar with the composition of all menu items.
• To serve food and beverages in accordance with laid‑down standards, but above all in a professional, courteous manner.
• To clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed yet allowing guests to finish their meal without feeling rushed.
• To ensure that guests are correctly charged, present the bill, and take payment from the guest, in accordance with the procedures of the establishment.
• At all times to be aware of and practice good guest relations, assisting the guest in any way which does not adversely affect other guests.
• To attend to guest complaints satisfactorily and feed back to Duty Manager who will report to F&B Manager.
• To report any suspicious packages or parcels to management without delay.
• To take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests.
• To be continually aware of, and maintain, the highest standards of personal hygiene and dress.
• To attend meetings and training courses as required.
• To take part in fire drills and evacuation drills at required intervals.

SYSTEM REQUIREMENTS

Proficient in Microsoft Office, especially with Good to Advanced Excel Skills.

• Good working knowledge / understanding of Hospitality PMS system – Opera or Symphony would be a bonus.
• Due to Accommodation it needs to be a Male Waiter.

LEVEL General

MINIMUM EXPERIENCE & REQUIREMENTS

Applicants must have at least 1‑3 years’ experience in a related field with a solid track record working in a similar role within the Hospitality Industry.

• Matric is a minimum requirement, but a further qualification is a bonus.
• Valid RSA ID.
• Accommodation, Food and Provident fund.