Waiter

findojobs-za; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality service in Cape Town seeks an experienced waiter/waitress. Responsibilities include greeting guests, taking food and drink orders, and ensuring a clean and hygienic restaurant area. Candidates should have at least Grade 12 and two years of previous experience in a similar role. Excellent interpersonal and communication skills are essential for dealing with a distinguished clientele. Join a dynamic team providing exceptional service.

Qualifications

• Must have Grade 12 qualification.
• Preferably 2 years of prior experience as a waiter/waitress.
• Excellent interpersonal and communication skills are a must.

Responsibilities

• Greet guests and ensure they receive menus.
• Take accurate food and drinks orders using the POS system.
• Deliver orders within specified time limits.

Skills

Interpersonal skills

Customer service orientation

Active listening

Flexibility

Attention to detail

Education

Grade 12

Tools

POS system

Cash register

Job description

Duties

• Greet guests at assigned tables & ensure each guest has received menus.
• Know all items on the menu & the basic ingredients and method of preparation of each.
• Ensure tables are set with linens, silverware & glasses.
• Take accurate food & drinks order, using the POS system.
• Deliver orders within the specified time limits.
• Ensure that all orders are received timeously by bar & kitchen staff.
• Bill the guest correctly.
• Ensure restaurant area, fixtures & fittings are clean & hygienic.
• Dealing with guest complaints.

Requirements

• Grade 12.
• Preferably 2 years of previous waiter/waitress experience.
• Hands-on experience with cash register and ordering information systems.
• Excellent interpersonal- & communication skills.
• Strong customer service orientation and active listener.
• Attentive and patience for customers.
• Comfortable in dealing with very distinguished clientele.
• Must be well-presented.
• Flexibility and Accountability.
• Enthusiastic personality.