Waiter

Crew Life at Sea; Cape Town; On-site; ZAR 120 000 - 160 000; Full time

Job summary

A leading cruise line company in South Africa is seeking a dedicated Waiter who is fluent in German to join their onboard team. The role involves providing exceptional customer service in dining areas, greeting guests, taking orders, and collaborating with kitchen staff. Previous experience in the hospitality industry is preferred, along with strong communication and interpersonal skills. Join a dynamic team and enjoy a competitive salary, employee discounts, and onboard accommodation benefits.

Benefits

Competitive salary and benefits package

Training and development opportunities

Accommodation and meals provided onboard

Qualifications

• Fluency in German (written and verbal) is mandatory.
• Previous experience in hospitality preferred.
• Must be able to work flexible hours including weekends.

Responsibilities

• Greet guests and assist with seating arrangements.
• Take orders from guests efficiently.
• Serve food and beverages according to standards.
• Monitor guest satisfaction during service.

Skills

Fluent in German

Customer service skills

Communication skills

Interpersonal skills

Ability to multitask

Job description

Position: Waiter (German Speaking)

Position Overview:

We are seeking a highly skilled and motivated Waiter who is fluent in German to join our team. The successful candidate will be responsible for providing excellent customer service to our guests in our onboard restaurants and dining areas. This is a full-time, permanent position that offers the opportunity to work and travel in a dynamic and exciting environment.

Key Responsibilities:

• Greet guests and assist them with seating arrangements
• Present menus and take orders from guests in a timely and efficient manner
• Provide recommendations and answer any questions about menu items
• Serve food and beverages to guests according to company standards
• Monitor guest satisfaction and address any issues or concerns
• Maintain a clean and organized dining area
• Work closely with kitchen staff to ensure timely delivery of food orders
• Process payments and handle cash transactions accurately
• Follow all safety and sanitation guidelines to ensure a safe and hygienic dining experience for guests
• Attend and participate in training sessions and meetings as required

Qualifications:

• Fluent in German (both written and verbal)
• Previous experience as a waiter or in the hospitality industry preferred
• Excellent communication and interpersonal skills
• Strong customer service skills and a friendly, outgoing personality
• Ability to work in a fast‑paced and dynamic environment
• Attention to detail and ability to multitask
• Must be able to work flexible hours, including evenings, weekends, and holidays
• Must be able to stand and walk for extended periods of time and lift up to 25 pounds
• Must be able to obtain necessary travel documents and work permits

Benefits:

• Competitive salary and benefits package
• Opportunity to work and travel in a dynamic and exciting environment
• Training and development opportunities
• Employee discounts on travel and other company services
• Accommodation and meals provided while onboard

If you are a team player with a passion for providing exceptional customer service and are fluent in German, we would love to hear from you. Join our team at Crew Life at Sea and embark on a rewarding career in the cruise line industry.