Vehicle Buyer

Bluespec Holdings; Polokwane; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading vehicle sales company based in Polokwane seeks a dedicated professional to contribute to profit targets and provide exceptional customer service. This role involves negotiating pricing, ensuring documentation accuracy, and following up with clients effectively. The successful candidate will have strong interpersonal skills and a keen understanding of market trends. You will play a vital role in maintaining client relationships and ensuring high-quality service delivery in a fast-paced environment.

Qualifications

• Strong interpersonal skills to build customer interest.
• Proficient in negotiation and pricing strategies.
• Ability to provide empathetic and professional customer service.

Responsibilities

• Contribute to profit targets and follow up with clients.
• Ensure world-class customer service at all interfaces.
• Adhere to company policies and ensure documentation accuracy.

Skills

Customer communication

Negotiation

Market knowledge

Job description

Key performance area:

1. 1. Contribute to the achievement of profit targets.

   Follow up with client when deal is accepted, negotiate on pricing

   Ensure understanding of the latest market trends to assist in pricing of vehicles

   Ensure appointments are made

   Continuously follow up with dealers, sales, and dealer agents to ensure that lead is actioned.

   Stay up to date with vehicle brands in the market, and prices on vehicles available in the market.

   Ensure leads on Weelee online portal can purchase vehicles then send to Online or Auction teams

2. 2. Ensure world class customer service at all customer interfaces.

   Build customer interest in the service and products offered and provide a personalised customer service of the highest level.

   Ensure that clients are dealt with in an empathetic, professional, and respectful way.

   Ensure appointments are made and vehicles are evaluated and negotiate for the best prices.

   Effective, efficient, and timeous communication via email / phone.

   Creating a new feedback procedure for clients or improving upon the existing model.

   Respond to clients within company standard TAT (24 hours) on all platforms.

   Ad-hoc functions such as processing customer accounts, filing documents.

3. 3. Adhere to all company policies and procedures.

   Ensure that all processes are followed, and documentation is in accordance with Company Policies.

   Accuracy of documentation is critical and not negotiable.

   Complying with any and all reasonable instructions and requests from Management.

   Report any deviations and suspicious activities to management immediately.