UX Researcher — Drive Continuous Discovery in Health

X, bigly labs; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

An innovative healthcare firm in Pretoria is seeking a skilled UX Researcher to lead complex research initiatives that inform strategic product decisions. The ideal candidate will have 3-5 years of experience and a solid background in qualitative research and usability evaluation. Responsibilities include planning and conducting studies, synthesizing data into actionable insights, and supporting cross-functional teams. Join a growing team focused on improving healthcare access for South Africans through data-driven solutions.

Qualifications

• 3-5+ years of applied UX Research experience.
• Demonstrated ability to independently scope and run studies.
• Portfolio showcasing end-to-end research practices.

Responsibilities

• Plan and run discovery and evaluative studies.
• Synthesise data into actionable insights.
• Produce research artefacts like insights and frameworks.

Skills

Qualitative research

Usability evaluation

Survey tools

Analytics dashboards

Data synthesis

Education

Bachelor’s or Honours degree in a relevant field

Tools

Miro

Dovetail

UserTesting

Figma

Google Workspace

Job description

An innovative healthcare firm in Pretoria is seeking a skilled UX Researcher to lead complex research initiatives that inform strategic product decisions. The ideal candidate will have 3-5 years of experience and a solid background in qualitative research and usability evaluation. Responsibilities include planning and conducting studies, synthesizing data into actionable insights, and supporting cross-functional teams. Join a growing team focused on improving healthcare access for South Africans through data-driven solutions.