Unit Manager General

Mediclinic; Newcastle; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A healthcare services provider in Newcastle is seeking a dedicated Unit Manager to oversee a nursing unit ensuring safe patient care and positive client experiences. Responsibilities include managing clinical risks, leading staff, and optimally utilizing resources within budget guidelines. Ideal candidates will have a Professional Nurse qualification and experience in hospital leadership. This role emphasizes strong management skills and knowledge of healthcare processes, aiming for excellence in patient care delivery.

Qualifications

• 5 years of Professional Nurse experience in a hospital.
• 2 years of leadership experience in a hospital.

Responsibilities

• Ensure safe patient care by meeting set clinical quality standards.
• Manage and mitigate clinical risks in the unit.
• Lead and manage the staff in the unit.
• Manage operational and capital expenses according to financial guidelines.
• Contribute to a positive client experience in the hospital.
• Manage key stakeholder relations.

Skills

Auditing and accreditation processes

Clinical risk management

Computer literate (Microsoft Office)

Continuous improvement and quality assurance methodologies

Financial management

Healthcare industry knowledge

Human resource processes including employee relations

Infection prevention and control

Management of staff productivity

Nursing functional knowledge

Patient complaint management

Relevant nursing legislation

Education

Professional Nurse qualification

Postgraduate Diploma in Health Services Management or an Accredited Management Qualification

Postgraduate Diploma in Nursing if managing a specialist unit

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

The Unit Manager manages a specific nursing unit, e.g. a surgical ward, to ensure safe patient care and a positive client experience. They further manage human and other resources to ensure that staff are engaged and processes are optimised.

KEY RESPONSIBILITY AREAS

• Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures
• Manage and mitigate clinical risks in the unit
• Lead and manage the staff in the unit
• Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources
• Manage and actively contribute to a positive client experience in the hospital
• Support the achievement of interdepartmental outcomes
• Manage key stakeholder relations

Required Education

ESSENTIAL EDUCATION

• Professional Nurse qualification, and Postgraduate Diploma in Health Services Management or an Accredited Management Qualification OR 5 years of leadership experience in a hospital,
• Postgraduate Diploma in Nursing if managing a specialist unit (e.g. Perioperative Nursing)

Desired Education

N/A

Required Experience

ESSENTIAL MINIMUM EXPERIENCE

• 5 years of Professional Nurse experience in a hospital
• 2 years of leadership experience in a hospital

Desired Experience

N/A

Required Job Skills And Knowledge

• Auditing and accreditation processes
• Clinical risk management
• Computer literate (Microsoft Office)
• Continuous improvement and quality assurance methodologies
• Financial management
• Healthcare industry
• Human resource processes including employee relations
• Infection prevention and control
• Management of staff productivity
• Nursing functional knowledge
• Patient complaint management
• Relevant nursing legislation