Transactional Risk Administrator

nedbank; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution is seeking an individual to provide operational support in managing risk events. The role involves recording, investigating, and reporting risks while ensuring compliance with regulations. Candidates should possess 2-3 years of experience in a banking environment along with a Matric certificate. Strong administrative and client service skills are essential. This position is based in Johannesburg, Gauteng.

Qualifications

• 2-3 years experience in banking and/or operational back-office environment in a financial institution.

Responsibilities

• Register risk events on the case management system.
• Liaise with stakeholders to meet expectations and requirements.
• Manage onboarding process of new employees.
• Ensure compliance with company standards.

Skills

Administrative procedures and systems

Banking procedures

Client service principles

Business writing skills

Decision Making

Quality Orientation

Education

Matric / Grade 12 / National Senior Certificate

NQF level 5 in a banking or finance related field

Job description

To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Influence the enhancement of business processes and methodologies.
• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
• Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
• Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
• Contribute to smooth flow of work and maintain relationships with internal and external service providers.
• Manage and prevent potential operational losses.
• Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
• Determine completeness of reported risk event.
• Register risk event on case management system by capturing information within timelines and escalated to management for quality assurance and distribution.
• Provide feedback to stakeholders.
• Provide administrative support services to stakeholders.
• Action requests for authentication of identity documents.
• Ensure timeous payment for services rendered, order stationery and reimbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff reimbursements by processing the amounts on the relevant system.
• Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
• Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
• Manage the onboarding process of new employees.
• Comply with risk standards and policies.
• Understand and embrace the Nedbank vision and demonstrate the values.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and enable effectiveness in performance of roles and responsibilities.
• Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Matric / Grade 12 / National Senior Certificate
• NQF level 5 in a banking or finance related field

Minimum Experience Level

• 2-3 years experience in banking and/or operational back-office environment in a financial institution

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Branch processes and procedures
• Client service principles
• Filing techniques
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Decision Making
• Driving for results
• Managing Work
• Quality Orientation

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

Please contact the Nedbank Recruiting Team at [phone]