Technical Service Advisor - Tools & Machinery

Adendorff Machinery Mart; Limpopo; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A machinery retail company is seeking a Service Advisor for its new store in Louis Trichardt, Limpopo. The ideal candidate will provide exceptional customer service while liaising between customers and service technicians. Key responsibilities include managing repairs workflows, providing information on warranty and service options, and maintaining customer relationships. The position requires strong communication skills, technical inclination, and detail orientation. Competitive salary and benefits are negotiable.

Benefits

Negotiable salary

Benefits available

Qualifications

• Experience as a Service Advisor or similar role.
• Strong understanding of Repairs and Maintenance of tools and machinery.
• Must be detail-oriented and able to communicate with customers.

Responsibilities

• Consult with Repairs Technicians regarding necessary repairs.
• Provide information about available parts and service options.
• Manage and oversee the Repairs division workflow.

Skills

Technical knowledge

Customer communication

Attention to detail

Mechanical systems knowledge

Job description

A machinery retail company is seeking a Service Advisor for its new store in Louis Trichardt, Limpopo. The ideal candidate will provide exceptional customer service while liaising between customers and service technicians. Key responsibilities include managing repairs workflows, providing information on warranty and service options, and maintaining customer relationships. The position requires strong communication skills, technical inclination, and detail orientation. Competitive salary and benefits are negotiable.