Technical Customer Support Specialist - Johannesburg

AngelCare; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading provider of water and waste management solutions is seeking a highly motivated Customer Support Specialist in Johannesburg. The role involves providing exceptional support to clients, addressing inquiries and complaints, and maintaining detailed records. Candidates should have a Bachelor's degree and at least 2 years of experience in customer service. The position offers a competitive salary, benefits, and the chance to make a positive impact. Apply now to join a collaborative team committed to sustainability.

Benefits

Competitive salary and benefits package

Opportunities for career growth and development

Supportive and inclusive work environment

Qualifications

• Minimum of 2 years of experience in customer service or technical support.
• Strong critical thinking abilities.

Responsibilities

• Serve as the main point of contact for customer inquiries.
• Respond to customer requests, complaints, and issues promptly.
• Provide technical support and troubleshooting assistance.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to multitask

Education

Bachelor's degree in Business, Communications, or related field

Tools

Microsoft Office

CRM software

Job description

A leading provider of water and waste management solutions is seeking a highly motivated Customer Support Specialist in Johannesburg. The role involves providing exceptional support to clients, addressing inquiries and complaints, and maintaining detailed records. Candidates should have a Bachelor's degree and at least 2 years of experience in customer service. The position offers a competitive salary, benefits, and the chance to make a positive impact. Apply now to join a collaborative team committed to sustainability.