Supplier Data Operations Specialist

NielsenIQ; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading consumer intelligence company in Johannesburg is seeking a motivated professional to manage retailer and vendor onboarding, engagement, and data compliance. In this role, you'll collaborate with analysts and project managers to enhance data quality and service levels across a portfolio of countries. Ideal candidates should have strong technical knowledge, excellent analytical skills, and proficiency in Microsoft Office, while being fluent in English. This position offers a flexible working environment and opportunities for professional development.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance Program (EAP)

Qualifications

• Strong technical knowledge with the ability to interpret and apply data.
• Excellent analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).
• Tech-savvy with exposure to different data formats.
• General knowledge of ETL processes and systems.

Responsibilities

• Monitor and report key performance indicators (KPIs).
• Partner with data analysts to drive improvements.
• Analyze data quality metrics with suppliers.
• Identify opportunities to improve retailer data quality.
• Build and maintain strong relationships with suppliers.
• Support onboarding activities, including data quality testing.

Skills

Technical knowledge for interpreting data

Business process modeling

Analytical and problem-solving skills

Proficiency in Microsoft Office Suite

Understanding data structures

General knowledge of ETL processes

Fluent in English

Job description

About this Job

We are looking for a motivated professional to join our team and take ownership of Retailer, eCommerce, and Vendor onboarding, engagement, and data compliance. In this role, you will work closely with suppliers, analysts, and project managers to strengthen relationships, improve data quality, and ensure service levels are met. You will be responsible for managing a portfolio of countries and retailers, driving measurable improvements in how we receive and use data.

This is a great opportunity for someone who enjoys working at the intersection of data, operations, and supplier engagement, and who wants to make a direct impact on business outcomes.

Responsibilities

• Monitor and report key performance indicators (KPIs), ensuring data receipt aligns with service level agreements (SLAs).
• Partner with data analysts to review KPIs and lead conversations with suppliers to drive improvements.
• Analyze data quality metrics and collaborate with suppliers to enhance accuracy and consistency.
• Identify new opportunities to improve retailer data quality and work with the operations strategy team to bring these opportunities to life.
• Build and maintain strong relationships with suppliers, acting as their main point of contact.
• Support onboarding activities, including data quality testing, format alignment, and timeliness expectations.
• Coordinate with local operations teams and project managers to finalize onboarding plans for new suppliers.
• Handle escalations and queries from retailers, ensuring timely resolution and clear communication.
• Contribute to system improvements, including SAP, transactional data handling, FTP/MFT setup, and retailer system changes.

Qualifications

• Strong technical knowledge with the ability to interpret and apply data in a business context.
• Experience in business process modeling and data modeling concepts.
• Excellent analytical and problem‑solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).
• Tech‑savvy, with exposure to different data and file formats.
• Ability to understand and interpret diverse data structures and mapping.
• General knowledge of ETL processes and systems.
• Fluent in English, with strong communication skills.

This position requires occasional travel to meet with suppliers and support onboarding activities.

We Offer

• Work in a stable environment in a leading international research company.
• Opportunity to work with the biggest tech and durable companies.
• Access to learning platforms, mentorship programs and educational support to keep developing your skills.
• High level of projects & clients.
• Great, friendly atmosphere.
• Working in a multi‑country environment.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee‑Assistance‑Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion