Strategic Customer Success Manager (Saas)

Powerfleet; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading technology firm in Midrand is looking for a Customer Success Manager to ensure customers achieve success with their SaaS solutions. In this role, you will advise customers, facilitate onboarding, and foster long-term partnerships. The ideal candidate has over 3 years of experience in customer success or account management within a B2B SaaS context, along with excellent analytical skills. This position offers a dynamic work environment that encourages professional growth and opportunity.

Benefits

Dynamic work environment

Growth opportunities

Qualifications

• 3+ years in customer success or account management within a B2B SaaS environment.
• Excellent analytical skills.
• Passion for helping customers leverage technology.

Responsibilities

• Act as an advisor driving onboarding and adoption.
• Build and maintain long-term partnerships with customers.

Skills

Customer success

Analytical skills

Job description

Overview

A leading technology firm in Midrand seeks a Customer Success Manager to ensure customers achieve desired outcomes with their SaaS solutions.

Responsibilities

You will act as an advisor, driving onboarding, adoption, and long-term partnerships.

Qualifications

The ideal candidate should have 3+ years in customer success or account management within a B2B SaaS environment, excellent analytical skills, and a passion for helping customers leverage technology.

Benefits

Benefits include a dynamic work environment fostering growth and opportunity.